Senior Retail & Bar Manager

Legends Global is a renowned leader in the event hospitality and venue services industry, specializing in delivering exceptional food and beverage experiences at large-scale events and conventions. With a commitment to operational excellence and unparalleled customer service, Legends Global operates within diverse environments that include concession stands, exhibitor services, bars, and various event support areas. The company is well-known for its ability to manage high-volume, fast-paced event settings while maintaining strict adherence to food safety and operational standards. As an employer, Legends Global values diversity, inclusiveness, and equal opportunity, making it an ideal workplace for professionals seeking growth in the hospitality sector. The organization encourages applications from women, minorities, individuals with disabilities, and protected veterans, upholding its status as a VEVRAA Federal Contractor.

Legends Global is currently seeking a seasoned and highly motivated Senior Food Service Manager to lead and oversee the daily food and beverage operations. This critical leadership position demands extensive expertise in managing concessions, exhibitor services, bars, and event support functions under the dynamic conditions of high-volume events. The Senior Food Service Manager acts as a key visible presence on the event floor, playing a pivotal role in supporting department managers and supervisors to ensure seamless and successful event execution. The role requires strong leadership skills, particularly in managing both union and non-union staff, ensuring compliance with rigorous food safety standards, and fostering an environment of operational efficiency and outstanding customer service.

The Senior Food Service Manager is responsible for forecasting labor needs in partnership with directors, overseeing staffing schedules, and monitoring labor costs to align with budgetary goals. The role includes active involvement in planning and pre-conference meetings, ensuring full operational readiness, and providing real-time leadership during event activities to promptly resolve any operational challenges. Training and coaching food and beverage managers and supervisors on company protocols, service standards, equipment handling, and safety measures are crucial in this position.

Additional responsibilities involve organizing catering event setups, exhibit hall receptions, and concessions, enforcing stringent food handling, sanitation, and workplace safety standards, and coordinating preventative maintenance on all food and beverage equipment. Collaboration across departments such as culinary, sales, operations, and housekeeping is vital to maintain high client satisfaction and successful event delivery. The Senior Food Service Manager also assists in employee performance management and works closely with human resources to document disciplinary actions, provide coaching, and support follow-ups. This leadership role is essential to identify and implement continuous improvements in service quality, team performance, and operational efficiency, ensuring Legends Global's reputation for excellence remains intact.

This full-time position offers a competitive salary range of $80,000 to $85,000 per year and demands flexibility in work schedules, including nights, weekends, holidays, and extended shifts that may last up to 16 hours. The working environment includes exposure to variable temperatures, frequent lifting of heavy items, and engagement in loud, crowded, and fast-paced event settings, requiring a physical stamina and strong adaptability. Overall, this role is suited for candidates who thrive in leadership positions within fast-moving hospitality environments and who are committed to delivering exceptional food service experiences while upholding the highest standards of safety and quality.