Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $85,000.00
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
Performance incentives
Paid management training
Job Description
P.F. Chang's is a globally recognized restaurant chain known for its vibrant Asian-inspired cuisine and exceptional dining experiences. Established with a commitment to quality and guest satisfaction, P.F. Chang's has built a strong reputation as a leader in the casual dining industry. The restaurant operates a variety of locations across the United States and internationally, offering innovative dishes made with fresh ingredients and inspired by authentic Asian flavors. P.F. Chang's fosters a welcoming atmosphere that emphasizes hospitality, teamwork, and community involvement, making it a sought-after employer within the restaurant sector.
This job opening is for a Senior Restaurant Manager position, which is a critical leadership role responsible for managing and executing all front-of-house functions according to P.F. Chang's established procedures and the strategic direction of the Operating Partner. This role primarily focuses on overseeing the hospitality team and ensuring that every guest receives outstanding service in a clean, safe, and organized environment. The Senior Restaurant Manager leads front-of-house operations and plays an instrumental part in staff training, scheduling, and compliance with safety and sanitation standards.
The position is full-time salaried with a competitive pay range based on experience, from $65,000 to $85,000 per year. Beyond just operational oversight, the Senior Restaurant Manager acts as a mentor to team members and an ambassador of the P.F. Chang's brand message, promoting core values of respect, hospitality, and quality service. Key responsibilities include supervising hospitality team members, facilitating training, developing staff schedules, conducting pre-shift meetings, and handling guest service issues with professionalism and compassion.
The role requires strong communication skills, leadership capabilities, and a hands-on approach in a fast-paced, high-volume restaurant environment. The Senior Restaurant Manager must ensure compliance with all state safety guidelines and lead efforts to maintain controllable expenses, manage inventory tasks, and assure timely completion of all assigned duties. Physical demands of the job include standing and walking for long periods, the ability to lift and transport objects up to 50 pounds, and operating kitchen equipment such as woks and mixers.
P.F. Chang's offers a comprehensive benefits package including medical, dental, vision insurance, a 401(K) plan, and paid time off. Employees are also eligible for monthly and annual performance bonuses, participation in a paid management training program, employee referral bonuses, exclusive discounts, and holidays off during Thanksgiving and Christmas. The company fosters a supportive community culture, offering financial assistance through the Lucky Cat Fund for qualifying team members during hardships.
Joining P.F. Chang's as a Senior Restaurant Manager is an opportunity to grow within a respected brand that promotes career advancement from within and values each team member's contributions. This role not only offers a competitive salary and benefits but also the chance to be part of a passionate and vibrant team dedicated to celebrating life, family, and food every day.
This job opening is for a Senior Restaurant Manager position, which is a critical leadership role responsible for managing and executing all front-of-house functions according to P.F. Chang's established procedures and the strategic direction of the Operating Partner. This role primarily focuses on overseeing the hospitality team and ensuring that every guest receives outstanding service in a clean, safe, and organized environment. The Senior Restaurant Manager leads front-of-house operations and plays an instrumental part in staff training, scheduling, and compliance with safety and sanitation standards.
The position is full-time salaried with a competitive pay range based on experience, from $65,000 to $85,000 per year. Beyond just operational oversight, the Senior Restaurant Manager acts as a mentor to team members and an ambassador of the P.F. Chang's brand message, promoting core values of respect, hospitality, and quality service. Key responsibilities include supervising hospitality team members, facilitating training, developing staff schedules, conducting pre-shift meetings, and handling guest service issues with professionalism and compassion.
The role requires strong communication skills, leadership capabilities, and a hands-on approach in a fast-paced, high-volume restaurant environment. The Senior Restaurant Manager must ensure compliance with all state safety guidelines and lead efforts to maintain controllable expenses, manage inventory tasks, and assure timely completion of all assigned duties. Physical demands of the job include standing and walking for long periods, the ability to lift and transport objects up to 50 pounds, and operating kitchen equipment such as woks and mixers.
P.F. Chang's offers a comprehensive benefits package including medical, dental, vision insurance, a 401(K) plan, and paid time off. Employees are also eligible for monthly and annual performance bonuses, participation in a paid management training program, employee referral bonuses, exclusive discounts, and holidays off during Thanksgiving and Christmas. The company fosters a supportive community culture, offering financial assistance through the Lucky Cat Fund for qualifying team members during hardships.
Joining P.F. Chang's as a Senior Restaurant Manager is an opportunity to grow within a respected brand that promotes career advancement from within and values each team member's contributions. This role not only offers a competitive salary and benefits but also the chance to be part of a passionate and vibrant team dedicated to celebrating life, family, and food every day.
Job Requirements
- 3+ years of experience in restaurant management
- Must possess a valid driver's license to perform occasional duties such as providing shift coverage, meeting liquor license requirements (depending on the state), delivering large catering orders (which may include operating a rental truck), making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
- Experience working in a hands-on, fast paced, high volume environment
- Experience mentoring and training hourly team members
- Strong communication skills with the ability to resolve conflict and provide direction to your teams
Job Qualifications
- 3+ years of experience in restaurant management
- Experience working in a hands-on, fast paced, high volume environment
- Experience mentoring and training hourly team members
- Strong communication skills with the ability to resolve conflict and provide direction to your teams
- Experience in a casual restaurant or upscale dining
- Experience working in a corporate restaurant chain with established processes, systems, and accustomed to corporate structure and protocols
- Involvement/understanding of managing inventory, cost of goods and overall control of financials
Job Duties
- Supervises and facilitates training of all Hospitality Team Members
- Must be able to articulate clearly to Team Members, other members of Management, and our Guests
- Develops schedules for all Hospitality Team members
- Holds pre-shift meetings to provide daily focus and continuous direction for staff
- Holds front of house staff accountable for dress code standards
- Accountable for following and executing all state safety and sanitation guidelines
- Supports the execution of inventory
- Manages controllable expenses for their area of responsibility
- Ensure all side work is appropriately assigned and completed
- Manages check-outs for all Hospitality staff
- Ensures a clean and safe environment for all Team Members and Guests
- Handles Guest Service issues professionally and with compassion
- Lives the Message in all aspects of the position and inspires others to do the same
- Must be able to stand and walk for periods of eight to ten hours in length each shift
- Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift. At times it might be necessary to lift up to 50 lbs
- S/he must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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