Senior Restaurant Manager

Albuquerque, NM, USA|

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $65,000.00 - $85,000.00

Benefits

Medical

Dental

Vision

401(k)

Paid Time Off

Monthly bonus

Annual bonus

Paid management training program

Referral Bonus

Employee Discounts

holidays off

Job Description

P.F. Chang's is a renowned American restaurant chain known for its exceptional Asian-inspired cuisine and vibrant dining experience. Established with a commitment to delivering quality food and outstanding hospitality, P.F. Chang's has become a leader in the casual dining segment, offering guests a unique blend of traditional Asian flavors with modern culinary techniques. The restaurant prides itself on creating a warm and inviting environment where guests can enjoy exceptional dishes crafted from fresh ingredients. P.F. Chang's operates with a strong emphasis on teamwork, professional growth, and a supportive community, making it a preferred employer for those passionate about the restaurant industry.

The role being offered is a full-time Senior Restaurant Manager position with a competitive pay range of $65,000 to $85,000 per year, reflective of experience. This position plays a pivotal role in the front-of-house management team, overseeing all hospitality functions to ensure smooth operations and an exceptional guest experience. The Senior Restaurant Manager leads the Hospitality Team, ensuring that all team members are well-trained, motivated, and aligned with P.F. Chang's standards. Responsibilities include scheduling, conducting pre-shift meetings, enforcing dress codes, and maintaining safety and sanitation standards. The role demands strong leadership skills, the ability to manage controllable expenses, oversee inventory execution, and handle guest service issues with professionalism and empathy.

This role also involves hands-on management in a fast-paced, high-volume environment, requiring physical stamina such as the ability to stand and walk for extended periods and lift weights as needed. Candidates must be capable of using kitchen equipment safely and efficiently and maintaining operational integrity throughout the shift. The Senior Restaurant Manager reports directly to the Operating Partner and is instrumental in inspiring the team to uphold the company's core values and mission to "Celebrate Life. Family. Food."

Joining P.F. Chang's means becoming part of a passionate community dedicated to meaningful work and professional growth. The company offers comprehensive benefits including medical, dental, vision, 401(k), paid time off, and exclusive employee discounts. Additionally, there are performance incentives like monthly and annual bonuses, a paid management training program to enhance skills and career advancement, and financial assistance options through the Lucky Cat Fund in times of hardship. P.F. Chang's also fosters a culture of recognition through referral bonuses and celebrates holidays by closing most locations on Thanksgiving and Christmas. This supportive environment makes P.F. Chang's more than just a workplace but a career destination for those looking to thrive in restaurant management.

Job Requirements

3+ years of experience in restaurant management
must possess a valid driver's license to perform occasional duties such as providing shift coverage, meeting liquor license requirements (depending on the state), delivering large catering orders (which may include operating a rental truck), making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
experience working in a hands-on, fast paced, high volume environment
experience mentoring and training hourly team members
strong communication skills with the ability to resolve conflict and provide direction to your teams

Job Qualifications

3+ years of experience in restaurant management
experience working in a hands-on, fast paced, high volume environment
experience mentoring and training hourly team members
strong communication skills with the ability to resolve conflict and provide direction to teams
experience in a casual restaurant or upscale dining (preferred)
experience working in a corporate restaurant chain with established processes, systems, and accustomed to corporate structure and protocols (preferred)
involvement/understanding of managing inventory, cost of goods and overall control of financials (preferred)

Job Duties

Supervises and facilitates training of all hospitality team members
must be able to articulate clearly to team members, other members of management, and guests
develops schedules for all hospitality team members
holds pre-shift meetings to provide daily focus and continuous direction for staff
holds front of house staff accountable for dress code standards
accountable for following and executing all state safety and sanitation guidelines
supports the execution of inventory
manages controllable expenses for their area of responsibility
ensure all side work is appropriately assigned and completed
manages check-outs for all hospitality staff
ensures a clean and safe environment for all team members and guests
handles guest service issues professionally and with compassion
lives the message in all aspects of the position and inspires others to do the same
must be able to stand and walk for periods of eight to ten hours in length each shift
must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift
at times it might be necessary to lift up to 50 lbs
must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity