Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $85,000.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
Monthly bonuses
annual bonuses
Paid management training program
Referral Bonus
Employee Discounts
holidays off
financial assistance
Job Description
P.F. Chang's is a renowned global restaurant brand celebrated for its innovative Asian cuisine and distinctive dining experiences. Established as a leader in the casual dining sector, P.F. Chang's prides itself on delivering exceptional food, welcoming ambiance, and outstanding customer service. The company operates numerous locations worldwide, each dedicated to offering guests an extraordinary dining atmosphere that combines modern elegance with authentic flavors. With a commitment to quality and hospitality, P.F. Chang's fosters a supportive and inclusive workplace culture that values its employees and encourages professional growth. The company is dedicated to celebrating life, family, and food, which is reflected in both its culinary offerings and its team spirit.
We are currently seeking a full-time Senior Restaurant Manager—this role might also be titled as Senior Restaurant Assistant Manager, Senior Restaurant Hospitality Manager, or Senior FOH (Front of House) Manager—who will be responsible for leading and managing all front-of-house operations. The position is salaried and offers a competitive pay range of $65,000 to $85,000 per year, dependent on experience. This critical leadership role demands an individual capable of supervising hospitality team members, fostering a positive and productive work environment, and ensuring all front-of-house activities align with P.F. Chang's established procedures and the guidance of the Operating Partner. The Senior Restaurant Manager acts as a front-line leader focused on excellence in guest service, team development, and operational standards.
The role involves extensive interaction with team members, peers, and guests, requiring excellent communication and leadership abilities. The successful candidate will coordinate scheduling, oversee training programs, maintain safety and sanitation protocols, and ensure operational financial goals are met through expense management and inventory control. This position requires a hands-on approach in a fast-paced and high-volume restaurant environment. In addition to managing daily operations, the Senior Restaurant Manager is responsible for sustaining a clean, safe, and welcoming environment for both team members and guests, resolving service issues with professionalism and compassion, and motivating the team to embody the company’s core values.
P.F. Chang's offers a comprehensive benefits package to support the well-being and professional growth of its employees. Benefits include medical, dental, and vision coverage, a 401(k) plan, paid time off, and various performance incentives such as monthly and annual bonuses. The company invests in the career development of its staff through paid management training programs and promotes from within, encouraging long-term career progression. Employees can also participate in a referral program that rewards them for bringing in qualified candidates, enjoy exclusive employee discounts, and benefit from financial assistance programs during hardships. Furthermore, many locations observe holidays such as Thanksgiving and Christmas closures to honor team members' time with their families.
At P.F. Chang's, working is more than just a job—it’s an opportunity to join a passionate community devoted to excellence in hospitality and culinary innovation. The Senior Restaurant Manager role is ideal for individuals who are enthusiastic about leadership, team development, and delivering memorable guest experiences within a vibrant and supportive organization.
We are currently seeking a full-time Senior Restaurant Manager—this role might also be titled as Senior Restaurant Assistant Manager, Senior Restaurant Hospitality Manager, or Senior FOH (Front of House) Manager—who will be responsible for leading and managing all front-of-house operations. The position is salaried and offers a competitive pay range of $65,000 to $85,000 per year, dependent on experience. This critical leadership role demands an individual capable of supervising hospitality team members, fostering a positive and productive work environment, and ensuring all front-of-house activities align with P.F. Chang's established procedures and the guidance of the Operating Partner. The Senior Restaurant Manager acts as a front-line leader focused on excellence in guest service, team development, and operational standards.
The role involves extensive interaction with team members, peers, and guests, requiring excellent communication and leadership abilities. The successful candidate will coordinate scheduling, oversee training programs, maintain safety and sanitation protocols, and ensure operational financial goals are met through expense management and inventory control. This position requires a hands-on approach in a fast-paced and high-volume restaurant environment. In addition to managing daily operations, the Senior Restaurant Manager is responsible for sustaining a clean, safe, and welcoming environment for both team members and guests, resolving service issues with professionalism and compassion, and motivating the team to embody the company’s core values.
P.F. Chang's offers a comprehensive benefits package to support the well-being and professional growth of its employees. Benefits include medical, dental, and vision coverage, a 401(k) plan, paid time off, and various performance incentives such as monthly and annual bonuses. The company invests in the career development of its staff through paid management training programs and promotes from within, encouraging long-term career progression. Employees can also participate in a referral program that rewards them for bringing in qualified candidates, enjoy exclusive employee discounts, and benefit from financial assistance programs during hardships. Furthermore, many locations observe holidays such as Thanksgiving and Christmas closures to honor team members' time with their families.
At P.F. Chang's, working is more than just a job—it’s an opportunity to join a passionate community devoted to excellence in hospitality and culinary innovation. The Senior Restaurant Manager role is ideal for individuals who are enthusiastic about leadership, team development, and delivering memorable guest experiences within a vibrant and supportive organization.
Job Requirements
- 3+ years of experience in restaurant management
- Must possess a valid driver's license to perform occasional duties such as providing shift coverage, meeting liquor license requirements (depending on the state), delivering large catering orders (which may include operating a rental truck), making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
- Experience working in a hands-on, fast paced, high volume environment
- Experience mentoring and training hourly team members
- Strong communication skills with the ability to resolve conflict and provide direction to your teams
Job Qualifications
- 3+ years of experience in restaurant management
- Experience working in a hands-on, fast paced, high volume environment
- Experience mentoring and training hourly team members
- Strong communication skills with the ability to resolve conflict and provide direction to your teams
- Experience in a casual restaurant or upscale dining
- Experience working in a corporate restaurant chain with established processes, systems, and accustomed to corporate structure and protocols
- Involvement/understanding of managing inventory, cost of goods and overall control of financials
Job Duties
- Supervises and facilitates training of all hospitality team members
- Must be able to articulate clearly to team members, other members of management, and our guests
- Develops schedules for all hospitality team members
- Holds pre-shift meetings to provide daily focus and continuous direction for staff
- Holds front of house staff accountable for dress code standards
- Accountable for following and executing all state safety and sanitation guidelines
- Supports the execution of inventory
- Manages controllable expenses for their area of responsibility
- Ensure all side work is appropriately assigned and completed
- Manages check-outs for all hospitality staff
- Ensures a clean and safe environment for all team members and guests
- Handles guest service issues professionally and with compassion
- Lives the message in all aspects of the position and inspires others to do the same
- Must be able to stand and walk for periods of eight to ten hours in length each shift
- Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift. At times it might be necessary to lift up to 50 lbs
- Must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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