Senior Restaurant Manager

Pleasanton, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $80,000.00 - $100,000.00

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

401(k)

Paid Time Off

Monthly bonuses

annual bonuses

Paid management training

Employee Referral Bonuses

Employee Discounts

holiday closures

Financial Assistance Program

Job Description

P.F. Chang's is a leading American Asian dining restaurant renowned for its commitment to quality, innovation, and exceptional guest experiences. As a well-established company in the casual dining industry, P.F. Chang's offers a blend of traditional Asian cuisine with a contemporary twist, creating a unique and inviting atmosphere for guests nationwide. Known for its vibrant ambiance and stylish decor, P.F. Chang's has built a loyal customer base by consistently delivering high standards in both food and service. The organization values its team members and provides numerous opportunities for professional development and growth within its dynamic environment. They maintain a supportive community and uphold a culture that celebrates life, family, and food, making it an attractive workplace for individuals seeking meaningful and rewarding careers in the hospitality sector.

We are currently hiring a full-time Senior Restaurant Manager position at P.F. Chang's, with a salary range of $80,000 to $100,000 per year, commensurate with experience. This role is a key leadership position responsible for managing and executing all front of house operations in alignment with the company’s established procedures and the direction provided by the Operating Partner. The Senior Restaurant Manager leads the front-of-house team, ensuring excellent hospitality standards are met while supporting a safe, clean, and efficient working environment. This management role involves supervising staff, facilitating training, holding staff accountable to dress codes and operational standards, managing controllable expenses, and handling guest service issues with professionalism and compassion. The role demands excellent communication skills, strong leadership qualities, and the ability to work in a fast-paced, high-volume restaurant environment. The successful candidate will also be involved in inventory execution and ensuring adherence to state safety and sanitation guidelines. Physical capabilities such as standing for long periods and lifting up to 50 lbs are essential for this role. P.F. Chang's emphasizes inclusivity and growth, offering a paid management training program to further enhance managerial skills and career advancement. Through its employee referral program and various performance incentives, P.F. Chang's shows commitment to recognizing and rewarding its team members. This senior management opportunity provides a challenging yet rewarding environment for hospitality professionals eager to contribute to a thriving restaurant brand.

Job Requirements

3+ years of experience in restaurant management
Must possess a valid driver’s license to perform occasional duties such as providing shift coverage, meeting liquor license requirements depending on the state, delivering large catering orders which may include operating a rental truck, making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
Experience working in a hands-on, fast paced, high volume environment
Experience mentoring and training hourly team members
Strong communication skills with the ability to resolve conflict and provide direction to teams

Job Qualifications

3+ years of experience in restaurant management
Strong communication skills with the ability to resolve conflict and provide direction to teams
Experience mentoring and training hourly team members
Experience working in a hands-on, fast paced, high volume environment
Experience in a casual restaurant or upscale dining (preferred)
Experience working in a corporate restaurant chain with established processes and protocols (preferred)
Understanding of managing inventory, cost of goods and overall financial control (preferred)

Job Duties

Supervises and facilitates training of all hospitality team members
Must be able to articulate clearly to team members, other members of management, and guests
Develops schedules for all hospitality team members
Holds pre-shift meetings to provide daily focus and continuous direction for staff
Holds front of house staff accountable for dress code standards
Accountable for following and executing all state safety and sanitation guidelines
Supports the execution of inventory
Manages controllable expenses for their area of responsibility
Ensure all side work is appropriately assigned and completed
Manages check-outs for all hospitality staff
Ensures a clean and safe environment for all team members and guests
Handles guest service issues professionally and with compassion
Lives the message in all aspects of the position and inspires others to do the same
Must be able to stand and walk for periods of eight to ten hours in length each shift
Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift
At times it might be necessary to lift up to 50 lbs
Must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity