Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
Performance incentives
Referral program
exclusive discounts
Holidays
Job Description
P.F. Chang's is a renowned American-based, contemporary Asian restaurant chain dedicated to offering bold, Asian-inspired cuisine in a vibrant and welcoming environment. Established as a leader in upscale casual dining, P.F. Chang's has become a favorite destination for guests seeking a unique dining experience that combines flavor innovation with exceptional service. The company is widely known for its commitment to quality, cultural authenticity, and creating memorable experiences for its customers. With a strong focus on hospitality and operational excellence, P.F. Chang's continues to expand its reach, attracting passionate team members who thrive in dynamic, fast-paced settings.
The open position is for a Senior Restaurant Manager, a crucial leadership role within the front-of-house operations at P.F. Chang's. This is a full-time, salaried role offering a competitive annual pay range of $65,000 to $85,000, depending on experience. The Senior Restaurant Manager is responsible for managing all aspects of front-of-house functions, ensuring compliance with the company's established procedures and direction from leadership. This role demands a dynamic leader who can supervise hospitality teams, uphold service standards, and deliver an exceptional guest experience consistently.
In this role, you will be the face of the restaurant's dining experience, leading and motivating a team of hospitality professionals to maintain high standards of service and operational efficiency. Responsibilities range from staff training and scheduling to enforcing dress codes and safety regulations. You will conduct pre-shift meetings to set the daily tone, hold team members accountable, and address guest feedback with professionalism and empathy. Inventory management, controlling expenses, and ensuring a clean, safe environment are also vital components of your duties. This position requires physical stamina, including the ability to stand and walk for extended periods and handle tasks involving lifting and operating kitchen equipment.
P.F. Chang's emphasizes a culture of growth, offering professional development opportunities such as paid management training programs that encourage internal promotions. The company provides comprehensive benefits including medical, dental, vision, 401(k), and paid time off. Plus, employees can take advantage of monthly and annual performance bonuses, referral bonuses, exclusive discounts, holiday closures on Thanksgiving and Christmas, and financial support during hardships through the Lucky Cat Fund.
Joining P.F. Chang's as a Senior Restaurant Manager means becoming part of a passionate team driven by the purpose: To Celebrate Life. Family. Food. If you have the experience, leadership capability, and enthusiasm for hospitality, this role offers an exciting opportunity to grow your career in a supportive and rewarding environment.
The open position is for a Senior Restaurant Manager, a crucial leadership role within the front-of-house operations at P.F. Chang's. This is a full-time, salaried role offering a competitive annual pay range of $65,000 to $85,000, depending on experience. The Senior Restaurant Manager is responsible for managing all aspects of front-of-house functions, ensuring compliance with the company's established procedures and direction from leadership. This role demands a dynamic leader who can supervise hospitality teams, uphold service standards, and deliver an exceptional guest experience consistently.
In this role, you will be the face of the restaurant's dining experience, leading and motivating a team of hospitality professionals to maintain high standards of service and operational efficiency. Responsibilities range from staff training and scheduling to enforcing dress codes and safety regulations. You will conduct pre-shift meetings to set the daily tone, hold team members accountable, and address guest feedback with professionalism and empathy. Inventory management, controlling expenses, and ensuring a clean, safe environment are also vital components of your duties. This position requires physical stamina, including the ability to stand and walk for extended periods and handle tasks involving lifting and operating kitchen equipment.
P.F. Chang's emphasizes a culture of growth, offering professional development opportunities such as paid management training programs that encourage internal promotions. The company provides comprehensive benefits including medical, dental, vision, 401(k), and paid time off. Plus, employees can take advantage of monthly and annual performance bonuses, referral bonuses, exclusive discounts, holiday closures on Thanksgiving and Christmas, and financial support during hardships through the Lucky Cat Fund.
Joining P.F. Chang's as a Senior Restaurant Manager means becoming part of a passionate team driven by the purpose: To Celebrate Life. Family. Food. If you have the experience, leadership capability, and enthusiasm for hospitality, this role offers an exciting opportunity to grow your career in a supportive and rewarding environment.
Job Requirements
- Must possess a valid driver's license to perform occasional duties such as providing shift coverage, meeting liquor license requirements (depending on the state), delivering large catering orders (which may include operating a rental truck), making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
Job Qualifications
- 3+ years of experience in restaurant management
- Experience working in a hands-on, fast paced, high volume environment
- Experience mentoring and training hourly team members
- Strong communication skills with the ability to resolve conflict and provide direction to your teams
Job Duties
- Supervises and facilitates training of all Hospitality Team Members
- Must be able to articulate clearly to Team Members, other members of Management, and our Guests
- Develops schedules for all Hospitality Team members
- Holds pre-shift meetings to provide daily focus and continuous direction for staff
- Holds front of house staff accountable for dress code standards
- Accountable for following and executing all state safety and sanitation guidelines
- Supports the execution of inventory
- Manages controllable expenses for their area of responsibility
- Ensure all side work is appropriately assigned and completed
- Manages check-outs for all Hospitality staff
- Ensures a clean and safe environment for all Team Members and Guests
- Handles Guest Service issues professionally and with compassion
- Lives the Message in all aspects of the position and inspires others to do the same
- Must be able to stand and walk for periods of eight to ten hours in length each shift
- Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift. At times it might be necessary to lift up to 50 lbs
- S/he must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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