Senior Restaurant Manager

P.F. Chang's is a leading upscale casual dining restaurant chain renowned for its innovative and contemporary approach to Asian cuisine. Since its founding, P.F. Chang's has established itself as a dynamic and vibrant company with a commitment to quality, hospitality, and guest satisfaction. With locations across the United States and internationally, the brand emphasizes creating memorable dining experiences that combine delicious food with exceptional service. The company prides itself on fostering a supportive community and a welcoming environment for both guests and team members alike. P.F. Chang's dedication to excellence and promoting from within makes it an attractive employer for professionals passionate about the hospitality industry.

This position offers full-time, salaried employment with a pay range between $65,000 to $85,000 annually based on experience. The Senior Restaurant Manager role is a critical leadership position responsible for managing and executing all front-of-house (FOH) functions according to P.F. Chang's established procedures and under the guidance of the Operating Partner. This role demands a proactive leader who oversees the hospitality team to deliver outstanding guest service while maintaining operational excellence. The Senior Restaurant Manager plays a strategic part in creating an environment where staff members are well-trained, motivated, and aligned with the company's mission to celebrate life, family, and food.

The Senior Restaurant Manager supervises and facilitates the training of all hospitality team members, ensuring they understand and embody the company’s service standards. They develop staff schedules to optimize coverage and efficiency, conduct pre-shift meetings to communicate daily objectives, and uphold standards related to dress code, safety, sanitation, and overall cleanliness. This role also requires effective conflict resolution skills and the ability to handle guest concerns professionally and with empathy. Additionally, the Senior Restaurant Manager manages controllable expenses, supports inventory processes, assigns and verifies completion of side work, and ensures a safe environment for both guests and staff.

Physical demands include the ability to stand and walk for extended shifts, reach, bend, balance, and occasionally lift objects up to 50 lbs. Proficiency with kitchen equipment such as woks, mixers, slicers, and knives is expected. The position requires a valid driver’s license to perform occasional duties like providing shift coverage, meeting liquor license requirements, delivering catering orders, and attending offsite training or meetings.

Applicants should have at least three years’ experience in restaurant management, ideally within a fast-paced, high-volume environment. Experience mentoring hourly team members and strong communication skills for team leadership and conflict resolution are essential. Preference is given to candidates with experience in casual or upscale dining and those familiar with corporate restaurant chains, including inventory management and cost control. Comprehensive benefits support employees’ well-being, including medical, dental, vision coverage, 401(k), paid time off, performance incentives, professional development, referral bonuses, exclusive discounts, and holiday closures at most locations.

Working at P.F. Chang's means joining a passionate team committed to making meaningful impacts with a sense of purpose and community support. The company values continuous improvement, leadership development, and a positive workplace culture that encourages growth and success. Those seeking a challenging yet rewarding management career in the hospitality industry will find a wealth of opportunities to thrive and advance within P.F. Chang's.