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Senior Restaurant Manager

Indianapolis, IN, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $61,250.00 - $81,250.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401(k)
Paid Time Off
Performance incentives
Employee Discounts

Job Description

P.F. Chang's is a renowned and innovative restaurant chain that specializes in offering Asian cuisine with a contemporary flair. Known for its commitment to quality, exceptional guest experiences, and a vibrant atmosphere, P.F. Chang's has become a preferred dining destination for many patrons across the United States and beyond. The company emphasizes not only exceptional food but also a strong culture centered around teamwork, growth, and customer satisfaction. With a focus on creating memorable dining experiences, P.F. Chang's continues to expand, fueled by a passionate team dedicated to excellence in hospitality and culinary arts.

The role of Senior Restaurant Manager at P.F. Chang's is a pivotal leadership position responsible for managing and executing all front-of-house operations to ensure the highest standards of service and operational efficiency. This full-time salaried position offers a competitive pay range from $61,250 to $81,250 annually, which varies based on experience, reflecting the importance and seniority of the role. As a Senior Restaurant Manager, you will lead the Hospitality Team, oversee daily front-of-house activities, and implement company procedures in alignment with the direction of the Operating Partner.

This role demands an individual who is both a strategic thinker and a hands-on leader, capable of managing complex day-to-day operations while maintaining a positive and motivating environment for employees. You will be responsible for training and developing team members, managing schedules, overseeing safety and sanitation compliance, and ensuring guest satisfaction through professional service and problem resolution. Additionally, you will handle financial aspects such as managing controllable expenses and supporting inventory processes.

P.F. Chang's values professional development, offering paid management training programs designed to enhance leadership skills and promote career advancement from within the company. Working as a Senior Restaurant Manager means you are at the forefront of delivering excellent hospitality while fostering a supportive and communicative team culture. You will be expected to lead by example, upholding company standards in dress, work ethic, and customer interaction.

This position also includes physical demands typical of restaurant management, such as the ability to stand and walk for extended periods, lift and transport objects up to 50 pounds, and operate kitchen equipment safely and effectively. Working in a fast-paced, high-volume environment, you must be able to adapt quickly to changing circumstances while maintaining a focus on service quality.

Joining P.F. Chang's as a Senior Restaurant Manager also means enjoying a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, performance-based bonuses, exclusive employee discounts, and supportive programs like the Lucky Cat Fund for financial assistance during hardships. Additionally, most locations close on Thanksgiving and Christmas, underscoring the company’s commitment to work-life balance.

If you are an experienced and motivated restaurant management professional looking to advance your career with a respected and dynamic hospitality brand, P.F. Chang's offers a rewarding opportunity to lead a talented team and contribute to a flourishing company culture committed to celebrating life, family, and food. This is more than just a job; it’s a chance to be part of a passionate community driven by purpose and excellence.

Job Requirements

  • 3+ years of experience in restaurant management
  • Must possess a valid driver’s license to perform occasional duties such as providing shift coverage, meeting liquor license requirements (depending on the state), delivering large catering orders (which may include operating a rental truck), making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
  • Experience working in a hands-on, fast paced, high volume environment
  • Experience mentoring and training hourly team members
  • Strong communication skills with the ability to resolve conflict and provide direction to your teams

Job Qualifications

  • 3+ years of experience in restaurant management
  • Experience working in a hands-on, fast paced, high volume environment
  • Experience mentoring and training hourly team members
  • Strong communication skills with the ability to resolve conflict and provide direction to your teams

Job Duties

  • Supervises and facilitates training of all Hospitality Team Members
  • Must be able to articulate clearly to Team Members, other members of Management, and our Guests
  • Develops schedules for all Hospitality Team members
  • Holds pre-shift meetings to provide daily focus and continuous direction for staff
  • Holds front of house staff accountable for dress code standards
  • Accountable for following and executing all state safety and sanitation guidelines
  • Supports the execution of inventory
  • Manages controllable expenses for their area of responsibility
  • Ensure all side work is appropriately assigned and completed
  • Manages check-outs for all Hospitality staff
  • Ensures a clean and safe environment for all Team Members and Guests
  • Handles Guest Service issues professionally and with compassion
  • Lives the Message in all aspects of the position and inspires others to do the same
  • Must be able to stand and walk for periods of eight to ten hours in length each shift
  • Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift. At times it might be necessary to lift up to 50 lbs
  • S/he must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity

Job Criteria

Experience

Expert Level (7+ years)


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