Senior Restaurant Manager

El Paso, TX, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $61,250.00 - $81,250.00

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

401(k)

Paid Time Off

Monthly bonuses

annual bonuses

Paid management training

Referral Bonus

Employee Discounts

holiday closures

financial assistance

Job Description

P.F. Chang's is a renowned dining establishment recognized for its blend of contemporary Asian cuisine and a commitment to exceptional guest experiences. Operating as a leading upscale casual restaurant chain, P.F. Chang's prides itself on delivering a unique mix of innovative dishes, inspired service, and a vibrant, welcoming atmosphere. Known for quality and consistency, the brand has expanded across numerous locations, making it a preferred destination for food lovers seeking an elevated dining experience. With a focus on both guest satisfaction and employee growth, P.F. Chang's fosters a supportive culture that champions professionalism, teamwork, and career advancement among its staff.

As P.F. Chang's continues to grow, it is actively seeking experienced professionals for the role of Senior Restaurant Manager. This position is a full-time, salaried management role with an annual pay range between $61,250 and $81,250, based on experience. The Senior Restaurant Manager is primarily responsible for overseeing all front-of-house operations, ensuring smooth and efficient execution aligned with company procedures and the directives from the Operating Partner. This role is vital in maintaining the high standards of hospitality, guest service, and operational excellence that P.F. Chang's is known for.

The Senior Restaurant Manager leads the Hospitality Team, providing training, supervision, and support to ensure a well-coordinated and motivated staff. This leader communicates effectively with team members, management, and guests alike, creating a positive environment that reflects the brand’s values. Responsibilities include developing schedules, managing controllable expenses, overseeing inventory processes, and enforcing safety and sanitation protocols. The role also involves hands-on leadership to drive performance and maintain cleanliness, safety, and guest satisfaction throughout shifts.

P.F. Chang's emphasizes professional development, offering its Senior Restaurant Managers access to paid management training programs designed to enhance skills and promote career growth from within the company. The role demands a proactive manager with experience in high-volume, fast-paced restaurants, strong interpersonal skills, and the ability to resolve conflicts while inspiring the team. Physical requirements include the ability to stand and walk for long shifts, lift and move heavy objects, and operate kitchen equipment responsibly and safely.

This opportunity comes with a comprehensive benefits package that includes medical, dental, vision coverage, 401(k) plans, paid time off, competitive pay with performance incentives, and more. Employees also enjoy exclusive discounts, holiday closures on select dates, and financial support through the Lucky Cat Fund during hardships. With a commitment to fostering a collaborative and supportive community, P.F. Chang's is looking for dedicated individuals who share the company’s passion for celebrating life, family, and food through meaningful work and leadership.

Job Requirements

3+ years of experience in restaurant management
Must possess a valid driver’s license to perform occasional duties such as providing shift coverage, meeting liquor license requirements depending on the state, delivering large catering orders which may include operating a rental truck, making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
Experience working in a hands-on, fast paced, high volume environment
Experience mentoring and training hourly team members
Strong communication skills with the ability to resolve conflict and provide direction to your teams

Job Qualifications

3+ years of experience in restaurant management
Experience working in a hands-on, fast paced, high volume environment
Experience mentoring and training hourly team members
Strong communication skills with the ability to resolve conflict and provide direction to your teams
Experience in a casual restaurant or upscale dining
Experience working in a corporate restaurant chain with established processes, systems, and accustomed to corporate structure and protocols
Involvement or understanding of managing inventory, cost of goods and overall control of financials

Job Duties

Supervises and facilitates training of all Hospitality Team Members
Must be able to articulate clearly to Team Members, other members of Management, and our Guests
Develops schedules for all Hospitality Team members
Holds pre-shift meetings to provide daily focus and continuous direction for staff
Holds front of house staff accountable for dress code standards
Accountable for following and executing all state safety and sanitation guidelines
Supports the execution of inventory
Manages controllable expenses for their area of responsibility
Ensure all side work is appropriately assigned and completed
Manages check-outs for all Hospitality staff
Ensures a clean and safe environment for all Team Members and Guests
Handles Guest Service issues professionally and with compassion
Lives the Message in all aspects of the position and inspires others to do the same
Must be able to stand and walk for periods of eight to ten hours in length each shift
Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift
At times it might be necessary to lift up to 50 lbs
Must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity