Senior Registration Associate - Sunnyview Hospital - FT Mixed Shift

St. Peter's Health Partners is a renowned healthcare network dedicated to providing exceptional medical services to communities in the Albany region and beyond. This healthcare establishment is committed to delivering compassionate, patient-centered care that respects the dignity and unique needs of every individual. With a focus on quality, innovation, and community engagement, St. Peter's Health Partners operates multiple facilities including hospitals, outpatient centers, and specialty care locations. Their mission emphasizes collaboration, inclusivity, and continuous improvement, fostering an environment where both patients and employees thrive.

The current opportunity is for a Sr. Registration Associate position at Sunnyview Hospital, working full-time on rotating shifts. This role is crucial as it serves as the first point of contact for patients, visitors, and staff, ensuring a welcoming and efficient registration process. The position involves working across various locations within the health partner network to provide coverage and maintain operational consistency. This float role requires flexibility, strong communication skills, and the ability to multitask in a fast-paced healthcare setting.

In this capacity, the Sr. Registration Associate is responsible for greeting and assisting patients with professionalism and empathy. The role demands proficiency in computer skills, pleasant phone etiquette, and basic understanding of medical terminology (although medical knowledge is preferred but not mandatory). Key responsibilities include patient check-in and check-out procedures, insurance verification, appointment scheduling, maintaining accurate medical records, monitoring and ordering office supplies, answering phone calls, and data entry tasks. This multifaceted role supports the smooth functioning of hospital administrative processes, directly impacting patient satisfaction and operational efficiency.

Candidates for this role will benefit from a strong orientation program, career development opportunities, and a generous tuition allowance, reflecting the employer’s commitment to employee growth and advancement. The job offers a competitive pay range from $18.50 to $23.90 per hour, commensurate with experience and education, and operates under the Fair Labor Standards Act guidelines. Work-life balance is emphasized with rotating weekends and holiday shifts, making this role suitable for individuals seeking a dynamic yet balanced healthcare career.

St. Peter's Health Partners values diversity and inclusion, ensuring equal employment opportunities for all qualified applicants regardless of race, religion, gender, sexual orientation, disability, veteran status, or any other protected category. The organization’s core values foster a culture of respect, teamwork, and excellence, providing a supportive and respectful workplace for all employees. Working as a Sr. Registration Associate at Sunnyview Hospital offers an enriching healthcare career with opportunities to make a meaningful impact while advancing professionally in a supportive environment.