Senior Receptionist - Mon - Fri 8am-5pm or 9am-6pm

Williams Lea is a global leader in business process outsourcing and delivery, with a history spanning over 200 years. With a team of more than 5,200 professionals worldwide, the company specializes in providing efficient and innovative support services tailored for complex and highly regulated industries. Williams Lea prides itself on combining technology with expert knowledge and robust processes to transform how organizations handle their business support functions. Based in New York City, Williams Lea is currently hiring a Receptionist, Sr. to join their office team. This full-time role offers a consistent Monday to Friday schedule, with shifts from either 8:00 am to 5:00 pm or 9:00 am to 6:00 pm. The position offers a competitive hourly pay rate ranging from $24.70 to $26.00. This role is fundamental in creating an excellent first impression for all visitors and callers, ensuring friendly and professional communication that supports the company's standard of excellence. The Senior Receptionist will be tasked with handling the front desk operations, greeting visitors warmly, managing incoming calls on a multi-line phone system, and providing various general clerical support tasks. This position requires an individual with superior customer service skills who can deliver high standards of professionalism and accuracy in a fast-paced, team-oriented environment. The role demands a proactive approach to learning about the company, including its business operations and personnel, to enhance communication efficiency and visitor experience. The Senior Receptionist must be adept at managing multiple priorities with exceptional attention to detail, maintaining confidentiality with sensitive documents, and upholding strong communication channels with coworkers and clients alike. Williams Lea offers a comprehensive suite of benefits to their employees, including various health insurance plans covering medical, dental, vision, and prescription drugs. The company supports financial security through a 401k retirement savings plan with an employer match, as well as paid time off and paid parental leave. Additional benefits include life insurance, short-term and long-term disability coverage, healthcare and dependent care flexible spending accounts, domestic partner coverage, commuter benefits, legal assistance, employee assistance programs, and various employee perks and discounts. Joining Williams Lea means becoming part of a forward-thinking, inclusive workplace that values equal employment opportunities and maintains a drug-free environment with pre-employment substance abuse testing. The organization is committed to fostering innovation and continuous improvement as it steps into its third century of service to clients worldwide. This role at Williams Lea is an excellent opportunity for a skilled receptionist seeking to grow within a reputable and dynamic company focused on thriving in a digitized and virtual future.