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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Community involvement
Job Description
The organization hiring for the Senior Receptionist & Switchboard position is a professional and service-oriented company committed to maintaining seamless communication and customer service excellence across its operations within the United States. This establishment values a polished front office environment where every visitor and caller is greeted warmly and assisted efficiently. Known for its dedication to fostering a collaborative workplace culture, the company upholds its Vision, Values, and Mission through every team member, particularly those who serve as the first point of contact such as the Senior Receptionist and Switchboard operator. The company is located on-site in Mississippi, highlighting its... Show More
Job Requirements
- Requires high school diploma or equivalent
- 2+ years of prior switchboard experience
- MS Office Suite experience
- excellent customer service skills
- detail oriented
- ability to handle multiple tasks simultaneously
- demonstrated organizational and communication skills
Job Qualifications
- Requires high school diploma or equivalent
- 2+ years of prior switchboard experience
- MS Office Suite experience, specifically Word and Excel
- excellent customer service skills
- detail oriented
- ability to handle multiple tasks simultaneously
- demonstrated organizational and communications skills
Job Duties
- Greets the public
- distributes name badges to visitors, temporary employees, etc.
- issues facility access cards to employees
- schedules meeting rooms for all
- answers and transfers calls from all over the United States
- participates enthusiastically in company and community service events
- performs light administrative duties
- performs PC support and administrative duties as needed
- acts as a model for vision, values, and mission
- builds professional relationships with customers and other teams
- responsible for the timely updates of company phone and speed dial lists
- responsible for issuing of the company loaner cell phones
- assists administration or any other team when needed for various tasks
- understands other work areas
- performs other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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