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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Partially funded health insurance
Partially funded dental insurance
Vision Insurance
Company funded life insurance
Additional Voluntary Life Insurance
Voluntary Short-Term Disability Insurance
Company funded long-term disability insurance
Paid Time Off
Bonus day off each quarter
Paid holidays
401(k) with safe harbor matching
Rent discount at select properties
Employee assistance program
Opportunities to volunteer in the community
Job Description
Prism Real Estate Services is a premier property management company dedicated to providing first-class management services to residential and commercial properties across Kansas City and the Midwest. With a strong emphasis on values such as putting people first, showing respect, operating with integrity, and prioritizing service, Prism Real Estate Services drives a meaningful mission to develop a reputation for excellence and to strengthen its community for the future. The company fosters a relational and motivating work environment where adaptability, authenticity, accountability, and accessibility are core principles. This culture encourages initiative, inventiveness, and collaboration, making Prism Real Estate Services a rewarding... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years previous experience as property manager
- Verification of ability to work in the US through E-Verify
- Ability to follow safety protocols and established procedures
- Availability to work on-site with regular office attendance
- Ability to complete compliance-related courses such as Fair Housing and Cyber Security
- Valid driver's license and active auto insurance for personal vehicle
- Ability to lift up to 25 pounds occasionally
- Ability to walk the property and climb stairs frequently
- Ability to remain in stationary positions for prolonged periods
- Ability to handle emergency situations and evacuations
- Ability to operate office equipment and computer systems
- Fluent in English for reading, writing, and speaking
- Maintain focus and attention to detail in a busy office environment
Job Qualifications
- High School Diploma or equivalent
- Previous experience as Property Manager for 2 years
- Verification of ability to work in the US (E-Verify)
- Knowledge of and adherence to company policies and procedures
- Effective operation of property management equipment and software
- Excellent verbal and written communication skills
- Ability to make sound decisions and recommendations
- Strong problem-solving skills and ability to think quickly
- Ability to establish and maintain working relationships with diverse stakeholders
- Ability to meet deadlines and manage stress
- Ability to work independently and follow detailed instructions
- Proficiency in Microsoft Office applications including Word, Excel, Outlook, and SharePoint
- Knowledge of HUD rules and property management regulations
- Knowledge of Fair Housing Laws, Landlord-Tenant Laws, OSHA Standards, and local building codes
- Understanding of resident assistance agencies and eligibility requirements
- Experience with property management software such as Onesite, Knock, and HappyCo
- Ability to maintain confidentiality and use independent judgment
Job Duties
- Manage operations and staff for multiple properties
- Maintain courteous communication with residents, applicants, and representatives of other companies
- Show vacant apartments and maintain high occupancy by leasing timely
- Check resident application information and references through credit and criminal investigation services
- Complete rental agreements
- Obtain prices and place advertisements in appropriate publications
- Establish and maintain a waiting list
- Prepare and monitor site budget and expenses ensuring spending within guidelines
- Process invoices for correctness, accuracy, and proper coding
- Post charges associated with work orders and late charges, generate notices for residents
- Follow up on delinquent accounts, pursue collections, and update DQ notes weekly
- Complete move-in and move-out inspections on HappyCo
- Submit incident reports for injuries or property damage
- Submit WOSR weekly
- Send and post all notices regarding compliance with rules and violations
- Maintain property office in neat and orderly manner with scheduled office hours
- Post regularly on Facebook and Loft
- Perform Assistant Property Manager and Leasing roles as needed
- Counsel residents who do not comply with lease terms and are delinquent with rent
- Resolve conflicts and complaints among residents to avoid grievances
- Recommend eviction and prepare related documentation
- Participate in hearings and appeals as needed
- Oversee maintenance of grounds, trash areas, dog stations, and common areas
- Maintain make-ready process and board
- Ensure vacant apartments are cleaned and ready within 3-5 days
- Log resident complaints and dispatch maintenance promptly
- Be available for emergency calls personally or through staff
- Conduct quarterly inspection reports in HappyCo
- Participate in Capital Project meetings and final punch
- Participate in pre-employment interviews and make hiring recommendations
- Interpret and apply personnel and departmental policies
- Review time and leave reports and enter them into UKG
- Train or assist in training site personnel
- Prepare and review performance and counsel employees on job performance
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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