Senior Property Manager - BVT/WST

Blue Springs, MO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $55,000.00 - $65,000.00

Work Schedule

Standard Hours

Benefits

Partially funded health insurance

Partially funded dental insurance

Vision Insurance

Company funded life insurance

Additional Voluntary Life Insurance

Voluntary Short-Term Disability Insurance

Company funded long-term disability insurance

Paid Time Off

Bonus day off each quarter

Paid holidays

401(k) with safe harbor matching

Rent discount at select properties

Employee assistance program

Opportunities to volunteer in the community

Job Description

Prism Real Estate Services is a premier property management company dedicated to providing first-class management services to residential and commercial properties across Kansas City and the Midwest. With a strong emphasis on values such as putting people first, showing respect, operating with integrity, and prioritizing service, Prism Real Estate Services drives a meaningful mission to develop a reputation for excellence and to strengthen its community for the future. The company fosters a relational and motivating work environment where adaptability, authenticity, accountability, and accessibility are core principles. This culture encourages initiative, inventiveness, and collaboration, making Prism Real Estate Services a rewarding and engaging place to build a career.

The Senior Property Manager position at Prism Real Estate Services entails comprehensive oversight of site operations and maintenance supervision for multiple townhome properties located in Brookwood Village Townhomes in Blue Springs, MO and Windsong Townhomes in Lee's Summit, MO. This role is vital for fostering teamwork and cooperation among site staff to ensure efficient property management. The Senior Property Manager is responsible for maintaining high occupancy by managing leasing processes, resident relations, and ensuring compliance with pertinent laws and company policies. Additionally, this role involves preparing and monitoring budgets, handling resident accounts, processing invoices, and overseeing maintenance operations to maintain property standards and safety. The position demands excellent organizational skills, effective communication, and the ability to multitask in a dynamic environment.

This is not a remote position and requires regular attendance in the office. The Senior Property Manager must maintain a positive and professional demeanor aligning with the company’s values, adhere to safety protocols, and demonstrate accountability through accurate timekeeping and follow-through on assigned tasks. A significant component of this role is to uphold the property’s reputation by ensuring compliance with fair housing laws, landlord-tenant laws, and health and safety standards, which includes participation in compliance-related training regularly.

The role also requires participation in hiring processes, training of site personnel, and conducting performance reviews. Senior Property Managers act as key representatives of Prism Real Estate Services, embodying the company’s core values to support its culture and mission. This position is suited for individuals with a minimum of two years of property management experience who can effectively handle the demands of managing multiple properties simultaneously while maintaining resident satisfaction and property condition.

Prism Real Estate Services strongly supports employee well-being, offering a competitive suite of benefits to ensure long-term career growth and personal satisfaction. These include partially funded health, dental, and vision insurance, company-funded life insurance, diverse paid time off options, 401(k) with matching, and opportunities for community involvement. This comprehensive approach makes the Senior Property Manager role at Prism Real Estate Services an excellent career opportunity for driven professionals passionate about property management and community service.

Job Requirements

High school diploma or equivalent
Minimum 2 years previous experience as property manager
Verification of ability to work in the US through E-Verify
Ability to follow safety protocols and established procedures
Availability to work on-site with regular office attendance
Ability to complete compliance-related courses such as Fair Housing and Cyber Security
Valid driver's license and active auto insurance for personal vehicle
Ability to lift up to 25 pounds occasionally
Ability to walk the property and climb stairs frequently
Ability to remain in stationary positions for prolonged periods
Ability to handle emergency situations and evacuations
Ability to operate office equipment and computer systems
Fluent in English for reading, writing, and speaking
Maintain focus and attention to detail in a busy office environment

Job Qualifications

High School Diploma or equivalent
Previous experience as Property Manager for 2 years
Verification of ability to work in the US (E-Verify)
Knowledge of and adherence to company policies and procedures
Effective operation of property management equipment and software
Excellent verbal and written communication skills
Ability to make sound decisions and recommendations
Strong problem-solving skills and ability to think quickly
Ability to establish and maintain working relationships with diverse stakeholders
Ability to meet deadlines and manage stress
Ability to work independently and follow detailed instructions
Proficiency in Microsoft Office applications including Word, Excel, Outlook, and SharePoint
Knowledge of HUD rules and property management regulations
Knowledge of Fair Housing Laws, Landlord-Tenant Laws, OSHA Standards, and local building codes
Understanding of resident assistance agencies and eligibility requirements
Experience with property management software such as Onesite, Knock, and HappyCo
Ability to maintain confidentiality and use independent judgment

Job Duties

Manage operations and staff for multiple properties
Maintain courteous communication with residents, applicants, and representatives of other companies
Show vacant apartments and maintain high occupancy by leasing timely
Check resident application information and references through credit and criminal investigation services
Complete rental agreements
Obtain prices and place advertisements in appropriate publications
Establish and maintain a waiting list
Prepare and monitor site budget and expenses ensuring spending within guidelines
Process invoices for correctness, accuracy, and proper coding
Post charges associated with work orders and late charges, generate notices for residents
Follow up on delinquent accounts, pursue collections, and update DQ notes weekly
Complete move-in and move-out inspections on HappyCo
Submit incident reports for injuries or property damage
Submit WOSR weekly
Send and post all notices regarding compliance with rules and violations
Maintain property office in neat and orderly manner with scheduled office hours
Post regularly on Facebook and Loft
Perform Assistant Property Manager and Leasing roles as needed
Counsel residents who do not comply with lease terms and are delinquent with rent
Resolve conflicts and complaints among residents to avoid grievances
Recommend eviction and prepare related documentation
Participate in hearings and appeals as needed
Oversee maintenance of grounds, trash areas, dog stations, and common areas
Maintain make-ready process and board
Ensure vacant apartments are cleaned and ready within 3-5 days
Log resident complaints and dispatch maintenance promptly
Be available for emergency calls personally or through staff
Conduct quarterly inspection reports in HappyCo
Participate in Capital Project meetings and final punch
Participate in pre-employment interviews and make hiring recommendations
Interpret and apply personnel and departmental policies
Review time and leave reports and enter them into UKG
Train or assist in training site personnel
Prepare and review performance and counsel employees on job performance