Senior Program Manager (Chicago - Hybrid)

Hyatt Hotels Corporation is a global hospitality leader renowned for its commitment to providing exceptional experiences to guests, members, and customers. Established in 1957, Hyatt has grown to become one of the fastest-growing hotel brands in the world, known for its culture of care, inclusivity, and excellence. With a presence spanning multiple countries and featuring numerous hotel brands and business lines, the company offers diverse opportunities for career advancement and personal growth to its employees. Hyatt's core philosophy centers around creating a sense of belonging and fostering an environment where colleagues feel valued like family. This ethos has earned Hyatt a spot on Fortune's prestigious 100 Best Companies to Work For list for ten consecutive years, underscoring its dedication to workplace culture, empathy, respect, and wellbeing.

The Senior Program Manager position within Hyatt's Commercial Services Project Management Office (PMO) is a strategic role focused on driving some of the company’s most impactful and high-visibility initiatives. The role involves close collaboration with leaders and teams across Commercial Services as well as other critical business functions to ensure alignment and execution of key programs. This position is integral in overseeing large, complex programs from initial strategy development through successful delivery, ensuring that outcomes align with Hyatt's business priorities. The Senior Program Manager is tasked with managing interdependencies, mitigating risks, and fostering stakeholder engagement to build consensus and drive decision-making.

This role emphasizes leadership, strategic thinking, and the ability to communicate effectively at all levels, including senior leadership. The ideal candidate will be adept at developing integrated program roadmaps, managing financial aspects such as budgeting and forecasting, and championing best practices in program and project management. Additionally, mentoring junior staff to cultivate a strong, capable team is a vital component of this position.

Hyatt emphasizes a culture that supports continuous learning, innovation, and meaningful connections across the organization, making this an exciting opportunity for individuals who thrive on solving complex challenges and delivering large-scale results. The position offers a competitive salary range of $120,000 to $160,000 annually, with eligibility for an annual bonus, reflecting the importance and impact of this role within the company.

Working at Hyatt comes with comprehensive benefits, including annual free hotel stays globally, flexible work schedules, wellness programs such as a complimentary Headspace subscription and fitness center discounts, global family assistance policies with paid leave for new parents and financial adoption support, as well as paid time off, medical, dental, vision insurance, and a 401K with company match. These benefits reflect Hyatt’s genuine care for its people and commitment to creating a supportive and inclusive work environment.

Overall, the Senior Program Manager role at Hyatt offers a unique opportunity to contribute meaningfully to a prestigious global brand, lead transformative initiatives, and grow professionally in a culture that puts people and purpose at the heart of everything.