Senior Patient Care Coordinator

Optum is a leading global health services organization committed to improving health outcomes and delivering care through advanced technology and a dedicated workforce. As a part of UnitedHealth Group, Optum focuses on connecting people to the care, pharmacy benefits, data, and resources they need to live healthier lives. With a mission to promote health equity on a global scale, Optum embraces diversity, inclusion, and career growth opportunities for its employees. The company operates in various healthcare domains, utilizing innovative approaches to enhance patient experiences and health system efficiency. Optum’s culture encourages talented individuals to engage in meaningful work that contributes positively to communities worldwide, emphasizing a supportive environment that allows employees to achieve their best work.

The Senior Patient Care Coordinator role at Optum, located in Henderson, Nevada, is an essential position within the healthcare team responsible for greeting, registering, and assisting patients in a courteous and efficient manner. This full-time position supports clinic operations by managing patient flow, scheduling appointments, handling payments, and collaborating with clinical staff to ensure seamless service delivery. The work schedule includes hours from 7:00 AM to 7:00 PM seven days a week, with the supervisor assigning precise hours, including weekends and holidays when on-call duties apply. The Patient Care Coordinator serves as the primary point of contact for patients, facilitating communication, payment processing, and referral management. Additionally, the role involves maintaining compliance with payment security standards, preparing hospital transfer packets, and contributing to performance monitoring and process improvement initiatives.

This role demands a combination of excellent customer service skills, attention to detail, and the ability to multitask effectively in a fast-paced healthcare environment. The position requires interacting with patients and healthcare providers while managing administrative duties such as data entry, appointment scheduling, and inventory management. Candidates for this role need to demonstrate strong organizational skills, proficient knowledge of Microsoft Office, and an ability to handle confidential information with discretion. The opportunity provides a chance for individuals to grow within a forward-thinking organization dedicated to improving patient care and operational excellence. The hourly wage for Nevada residents ranges from $20.00 to $36.00, influenced by education, experience, and certifications, alongside a comprehensive benefits package that supports financial security, health, and professional development. Optum invites applicants ready to contribute to a dynamic healthcare setting focused on delivering equitable care and advancing health outcomes in their communities.