Senior Operations Supervisor- Warehouse (Supply Chain/Logistics)

Laredo, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Fixed Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career Development

wellness programs

Job Description

Penske Logistics is a global leader in providing innovative transportation, warehousing, and freight management solutions that drive significant business results for top-tier companies. Operating across North America, South America, Europe, and Asia, Penske Logistics is committed to enhancing supply chain visibility and reducing logistics costs for its clients. The company's dedication to excellence and operational efficiency has established it as a trusted partner in the logistics and supply chain industry. Penske Logistics LLC is currently seeking an experienced Operations Supervisor to join their team in Laredo, Texas. This position plays a vital role in providing hands-on leadership to a workforce of individual contributors and hourly employees, ensuring the seamless execution of daily logistics tasks including driver deliveries, trailer loading and unloading, cross docking, and customer service operations in alignment with company objectives. The Operations Supervisor will directly oversee workforce and equipment scheduling, be responsible for making corrective actions and disciplinary decisions up to a written warning level, and participate in hiring processes and customer meetings as necessary. The role demands a proactive management style to review truck runs, optimize the use of private fleet resources, and manage daily orders to identify potential private fleet opportunities that meet customer needs and cost efficiency goals.

This role requires a committed leadership presence from Monday to Friday, 4:00 pm to 12:00 am, with flexibility to work off-shift hours during peak seasons, holidays, or when the operation is short-staffed. The Operations Supervisor will ensure compliance with financial policies, safety regulations, and company procedures while fostering continuous improvement and a customer-centric culture. Key responsibilities include supervising logistics operations, managing performance standards, addressing attendance and productivity issues, supporting associate training, ensuring fleet efficiency, and maintaining site safety. This position offers an excellent opportunity for professionals with 2 to 4 years of relevant experience and strong organizational skills to advance their career in a dynamic, fast-paced logistics environment.

Job Requirements

2 to 4 years related functional experience
High school diploma or equivalent required
Willingness to travel as necessary
Ability to work the required schedule and at the specific location required
Ability to complete employment application, submit to background investigation and drug screening
Regular, predictable, full attendance
Ability to stand, walk, sit, and occasionally lift and/or move up to 25lbs/12kg
Ability to read, communicate verbally and/or in written form, remember and analyze information, and understand instructions or guidelines
Specific vision abilities including close, distance, peripheral vision, depth perception and ability to adjust focus

Job Qualifications

2 to 4 years related functional experience
High school diploma or equivalent required
Bachelor’s degree preferred
Strong written/oral communication and organizational skills are required
Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary
Ability to work the required schedule and at the specific location required
Ability to complete employment application, submit to background investigation and drug screening

Job Duties

Communicate performance standards that are specific and measurable
Interview hourly associates and provide recommendations for hire
Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed
Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations
Assist in new associate training
Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
Have a thorough working knowledge of the site’s operating systems in order to ensure operational compliance and correct exception resolution
Complete all necessary records and reports in a timely and accurate fashion
Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc
Understand the relationship between decision-making and profitability
Closely manage associates’ working hours and activities to minimize overtime and to meet or exceed productivity targets
Ensure day-to-day management and associate activities are in alignment with the location safety strategy
Provide associates with communication, training, feedback, and direction to ensure safe performance
Ensure compliance with all applicable regulatory agencies and company policies and procedures
Understand the location-specific customer goals & objectives
Ensure the customer knows that we are committed to helping them meet their objectives
Determine areas that could benefit from continuous improvement efforts
Properly plan work assignments to ensure effective use of fleet/warehouse equipment
Work with hourly associates to ensure they understand safe and efficient operation of equipment
Perform other projects and tasks as assigned by supervisor