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Senior Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $98,656.00 - $128,004.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation
Paid holidays
Tuition Reimbursement

Job Description

LSG Sky Chefs is a globally renowned airline catering and hospitality provider, recognized for its dedication to quality and excellence. As one of the largest companies in its sector, LSG Sky Chefs specializes in delivering exceptional culinary experiences and outstanding service to airlines and passengers across North and Latin America. The company has won the prestigious "Airline Caterer of the Year in North America" award for three consecutive years from 2023 to 2025, which speaks volumes about its leadership in the industry and commitment to high standards. LSG Sky Chefs takes pride in its innovative approach and the talented workforce... Show More

Job Requirements

  • bachelor’s degree or equivalent operational leadership experience
  • 5+ years of progressive leadership experience in airline catering food manufacturing hospitality operations logistics or similar high-volume environments
  • proven success leading multi-department cross-functional operations
  • experience managing performance budgets and operational planning
  • working knowledge of lean manufacturing or continuous improvement
  • strong people leadership skills including employee and union relations
  • clear confident communication and executive presence
  • proficiency with microsoft office and business systems

Job Qualifications

  • bachelor’s degree or equivalent operational leadership experience
  • 5+ years of progressive leadership experience in airline catering food manufacturing hospitality operations logistics or similar high-volume environments
  • proven success leading multi-department cross-functional operations
  • experience managing performance budgets and operational planning
  • working knowledge of lean manufacturing or continuous improvement
  • strong people leadership skills including employee and union relations
  • clear confident communication and executive presence
  • proficiency with microsoft office and business systems

Job Duties

  • lead daily multi-department operations to ensure on-time delivery food safety quality and service excellence
  • own performance metrics operating plans and cost control initiatives
  • drive short- and mid-term production staffing and service planning
  • act quickly on performance gaps with clear corrective actions
  • partner in building and executing the CSC annual business plan and budget
  • oversee operating performance resource optimization and financial results
  • identify and lead process improvements lean initiatives and cost-reduction opportunities
  • support capital investment planning to strengthen long-term performance
  • lead coach and develop a large diverse workforce and leadership team
  • create accountability while building trust engagement and performance
  • support leadership development and succession planning
  • bring LSG Sky Chefs values to life through your leadership presence
  • champion a strong culture of safety quality and compliance
  • ensure adherence to HACCP global quality standards environmental and regulatory requirements

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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