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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $28.21 - $35.26
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career development opportunities
Job Description
Pueblo of Sandia is a prominent establishment committed to maintaining high standards of integrity, fairness, collaboration, communication, and recognition for performance excellence. Located in New Mexico, Pueblo of Sandia operates in the hospitality sector, primarily focusing on providing exceptional accommodation and hospitality services to its guests. This organization values its workforce, ensuring qualified team members have opportunities for growth and development, which contributes to its ongoing success. They emphasize a welcoming environment where team members are supported to deliver quality guest services.
The Senior Night Auditor position is a key role within the hospitality operations of Pueblo of Sandia. ... Show More
The Senior Night Auditor position is a key role within the hospitality operations of Pueblo of Sandia. ... Show More
Job Requirements
- Must be 21 years of age
- Must have three years of experience in cash handling, reconciliation, accounting and/or auditing
- Must have one year of experience in night audit
- Must have one year of supervisory experience
- High School diploma or GED equivalent required
- Must be able to successfully pass a stringent background investigation
- Must be willing to undergo pre-employment and random drug screening
Job Qualifications
- High School diploma or GED equivalent
- Three years of experience in cash handling, reconciliation, accounting and/or auditing
- One year of experience in night audit
- One year of supervisory experience
- Ability to effectively deal with customers in a courteous and friendly manner and register guests accurately and efficiently
- General knowledge and skills of hotel/motel operations including reservation systems, property management systems, occupancy utilization, procedures, and general business practices
- Ability to use computerized accounting systems
- Skills in bookkeeping and auditing
- Knowledgeable in Excel and Windows based software
- Excellent oral and verbal communication skills
- Excellent organizational skills with attention to detail
- Excellent interpersonal skills
- Ability to supervise and provide technical training to night audit staff
- Ability to work independently with minimal supervision
- Ability to operate a multi-line phone system
Job Duties
- Supervises night audit personnel, which includes the allocation of work, scheduling, training, and resolving problems with various audits
- Verifies and balances all account posting entries and records of financial transactions reported by various hotel departments during day
- Performs a wide range of clerical and service duties such as computer data entry and supporting Front desk clerks as needed
- Verifies and reconciles the accuracy of all cashier's Daily Activity Reports, compiling the day's shift reports into a Consolidated Daily Activity Report from Property Management System computerized reports
- Responsible for running night audit reports plus all required property management system reports, generating and maintaining any required or requested reports
- May function as a Front Desk Clerk, responsible for taking room reservations and cancellations, checking guests in and out, and providing information regarding activities, service charges, room availability, etc., on an as needed basis
- Provides courteous, cheerful service and assistance to guests to ensure their comfort and well-being
- Accepts payments and accounts for change fund and money received by following established cash handling procedures
- Maintains strict control and accountability of cash funds on hand, cash received and accurate accounting for charges
- Ensures guests are informed of charges relating to their stay on property
- Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned scheduled each day in accordance with the Attendance Policy for Pueblo Sandia
- Perform other job-related duties as assigned
- Serves as the initial point of contact for guest inquiries in a courteous and attentive manner
- Reflects a sense of trust, comfort and understanding by demonstrating empathy for guests when problems occur
- Resolves all issues in a timely manner, ensuring guest satisfaction and exceeding expectations
- Possesses knowledge and understanding of all products and services offered
- Builds relationships with guests based upon respect and confidence while maintaining a friendly and approachable demeanor
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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