SENIOR NIGHT AUDITOR

Pueblo of Sandia is a prominent establishment committed to maintaining high standards of integrity, fairness, collaboration, communication, and recognition for performance excellence. Located in New Mexico, Pueblo of Sandia operates in the hospitality sector, primarily focusing on providing exceptional accommodation and hospitality services to its guests. This organization values its workforce, ensuring qualified team members have opportunities for growth and development, which contributes to its ongoing success. They emphasize a welcoming environment where team members are supported to deliver quality guest services.

The Senior Night Auditor position is a key role within the hospitality operations of Pueblo of Sandia. This position is responsible for accurately balancing and posting all daily paperwork and charges related to the hotel efficiently and in a timely manner. The Senior Night Auditor plays an essential role in front desk operations during nighttime hours by greeting and registering guests, ensuring smooth check-ins and check-outs, and maintaining guest satisfaction through courteous and prompt service. Given its supervisory component, this role also includes overseeing night audit personnel by allocating work, scheduling, training, and resolving audit discrepancies.

This role requires strong organizational and accounting skills as the Senior Night Auditor verifies and balances all accounts and financial transactions reported by various hotel departments during the day. They also perform a variety of clerical and service duties, including computer data entry, running the night audit reports, and generating property management system reports. Occasionally, the Senior Night Auditor will take part in front desk duties such as processing reservations, cancellations, and responding to guest inquiries, ensuring a seamless guest experience during the night shift.

The position demands high standards of cash handling procedures, requiring the incumbent to accept payments, manage the change fund, and maintain strict control and accountability of cash and accounts. The Senior Night Auditor must communicate clearly and professionally with guests about charges relating to their stay and maintain punctual and reliable attendance according to the Pueblo of Sandia's policies. The role also involves adhering to key performance indicators (KPIs) to measure success and receiving regular performance feedback.

Candidates should have strong skills in hotel operations, computerized accounting systems, bookkeeping, auditing, and excellent proficiency in Microsoft Excel and Windows-based software. This job requires effective communication and interpersonal skills, the ability to work independently, and the capacity to supervise and train night audit staff efficiently. The role requires a High School diploma or GED, a minimum age of 21, three years of relevant experience in cash handling, account reconciliation, accounting or auditing, one year of night audit experience, and one year of supervisory experience. Background investigation clearance and drug screening are mandatory.

In summary, the Senior Night Auditor at Pueblo of Sandia plays a vital role in ensuring hotel operations during nighttime hours run smoothly, maintaining financial accuracy, providing outstanding customer service, and leading night audit personnel with professionalism and expertise. This role offers the opportunity to contribute significantly to the guest experience and to the continued success of Pueblo of Sandia hospitality operations, fostering a positive work environment and upholding the organization's core values.