Senior Meetings and Special Events Manager

The Ritz-Carlton Philadelphia, located in the vibrant Avenue of the Arts district, is a distinguished luxury hotel renowned for its exceptional service, elegant accommodations, and world-class event spaces. As part of the prestigious Ritz-Carlton brand under Marriott International, this property upholds a long-standing tradition of excellence and hospitality. The Philadelphia location serves both business and leisure travelers, offering refined amenities and an immersive cultural experience in one of the city’s most dynamic neighborhoods. The hotel is committed to delivering memorable experiences through its dedicated team of hospitality professionals who embody the Gold Standards of The Ritz-Carlton, which include the Employee Promise, Credo, and Service Values.

The Event Manager role at The Ritz-Carlton Philadelphia is a full-time management position with an annual pay range of $71,000 to $94,000, including eligibility for performance bonuses. This role is critical to the seamless planning and execution of meetings and special events that uphold the Ritz-Carlton’s reputation for luxury and attentiveness. The Event Manager will ensure that all events are flawlessly transitioned from sales through operations and back to sales, maintaining strong coordination and communication among all departments involved. Candidates in this position will play a key role in implementing departmental strategies, managing budgets, and enhancing guest satisfaction by delivering events that meet the highest quality and service standards.

Responsibilities include managing all aspects of event operations with a focus on maintaining profitability by developing vendor relationships and identifying opportunities for upselling services and products. The manager must foster a positive environment that exceeds guest expectations by empowering staff, addressing guest feedback, and continuously improving service delivery. Additional duties involve ensuring staff are well-trained in safety procedures, providing ongoing feedback and coaching, and participating in staffing and corrective action processes. With a core focus on customer service, financial performance, and operational excellence, the Event Manager will contribute to The Ritz-Carlton’s continued status as a leader in luxury hospitality while nurturing a team culture that celebrates diversity and inclusion. This role offers the opportunity to work alongside passionate professionals in a globally recognized brand dedicated to quality and innovation in hospitality.