Senior Meeting and Special Event Manager

The Ritz-Carlton Denver is a prestigious luxury hotel located at 1881 Curtis Street in Denver, Colorado. As part of the globally renowned Ritz-Carlton portfolio under Marriott International, this establishment is celebrated for its exceptional standards in luxury hospitality. The hotel has earned a distinguished reputation for providing guests with unparalleled service, comfort, and memorable experiences. At The Ritz-Carlton Denver, the team is dedicated to upholding "Gold Standards," the company’s foundational values that guide service excellence, employee engagement, and guest satisfaction. The culture emphasizes creativity, thoughtfulness, and compassion, fostering an environment where employees are empowered to deliver outstanding and personalized hospitality.

The Ritz-Carlton Denver currently seeks a full-time Event Management professional for a management role with an annual pay range of $82,000 to $109,000 plus bonus eligibility. This role is critical in ensuring seamless execution of all property events, bridging communication and operational efforts between sales and operations teams. The Event Management professional will be responsible for planning and executing meetings and special events within the hotel, adhering to departmental strategies and the overall company business goals. Success in this role requires expertise in guest satisfaction, budget management, vendor relations, and team leadership.

This position involves overseeing every aspect of event operations, from initial planning stages to delivery, ensuring events meet or exceed guest expectations and company standards. Daily responsibilities include conducting quality and satisfaction walkthroughs, supporting upselling opportunities during event planning phases, and managing departmental budgets to meet financial targets. The role demands strong communication to apprise the property of upcoming groups and their operational impact, as well as establishing robust relationships with external vendors for superior service agreements.

As part of the human resources function, the Event Management professional will ensure staff are trained and informed on emergency and safety procedures, evaluate service behaviors, provide constructive feedback, and participate in corrective action plans when necessary. This leadership extends to staffing oversight, ensuring appropriate levels are maintained to meet both guest service and operational requirements.

Joining The Ritz-Carlton Denver means joining a team that values diversity, inclusivity, and equal opportunity employment. The hotel actively fosters an environment where unique backgrounds and talents are celebrated, and associates are encouraged to grow personally and professionally. Benefits offered are designed to support employees and their families, enhance wellbeing, and provide career advancement opportunities.

The role offers an exceptional chance to be part of a luxury hospitality leader, delivering signature experiences that create lifelong memories for guests. Embracing the "Gold Standards," employees at The Ritz-Carlton Denver take pride in their work and the outstanding team they belong to, making this an ideal career move for professionals passionate about luxury event management and guest service excellence.