Senior Meeting & Events Coordinator - Workplace/Customer Experience Coordinator

NYC, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $33.65 - $38.46

Benefits

competitive salary

Health Insurance

Dental Insurance

Paid Time Off

Career development opportunities

Inclusive and supportive work environment

Employee Assistance Programs

Job Description

CBRE is a globally recognized leader in real estate services and investment, known for its commitment to delivering excellence through innovative workplace solutions. Operating at the forefront of the property industry, CBRE provides comprehensive services including facilities management, project management, property leasing, and advisory across worldwide markets. The company prides itself on fostering an inclusive culture that emphasizes diversity, equal opportunity, and employee development within a collaborative and dynamic environment.

As a full-time role within the GWS Segment at CBRE located in New York City, New York, the Senior Meeting & Events Coordinator - Workplace/Customer Experience Coordinator plays... Show More

Job Requirements

High school diploma or GED
2-3 years of experience in event planning or coordination
Ability to fulfill physical requirements including stooping, standing, walking, and lifting/carrying heavy loads of 50 lbs or more
Understanding of event planning processes, procedures, and systems
Strong organizational and communication skills
Proficiency in Microsoft Office products including Word, Excel, and Outlook
Advanced math skills
Ability to work independently and collaboratively
Experience managing client relationships
Hospitality or catering experience is preferred

Job Qualifications

High school diploma or GED with 2-3 years of job-related experience in event planning or coordination
Comprehensive understanding of event planning processes, procedures, and systems
Strong organizational skills with an advanced inquisitive mindset to continuously improve event execution
In-depth knowledge of Microsoft Office products, including Word, Excel, and Outlook
Advanced math skills with the ability to calculate figures such as percentages, discounts, and markups
Excellent communication skills to evaluate and convey complex content in a concise and logical manner
Ability to work independently and as part of a team, demonstrating initiative and problem-solving skills
Experience in managing client relationships and ensuring high levels of client satisfaction
Hospitality experience, particularly with restaurants and/or catering, preferred

Job Duties

Oversee the setup, refresh, and removal of food, beverage, and service items to ensure smooth operations
Collaborate with management to communicate department goals and align event execution with client vision
Confirm pre-event setup, including space configurations and audio/visual requirements, ensuring all details are complete
Follow up with clients pre- and post-event to confirm satisfaction and gather feedback for continuous improvement
Troubleshoot and resolve complex client inquiries and escalated complaints efficiently
Assist in the execution of SLAs, KPIs, benchmarks, and recurring reports to maintain high service standards
Manage the meeting and events calendar for event spaces, ensuring optimal utilization

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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