Senior Manager, Workforce Operations

Job Overview

briefcase

Employment Type

Temporary
Hourly
Internship
Consulting
Full-time
Part-time
clock

Compensation

Type:
Salary
Rate:
Range $105,000.00 - $130,000.00
diamond

Benefits

Health Insurance
Retirement Plan
Paid Time Off
Professional Development
Employee wellness programs
Commuter Benefits
Life insurance

Job Description

LA28 is the organizing committee responsible for bringing the Summer Olympic and Paralympic Games back to Los Angeles, California in 2028. This momentous event marks the first time in over 30 years that the Olympics return to the United States and will also be the inaugural occasion for Los Angeles to host the Paralympic Games, emphasizing the expansion of awareness, understanding, and inclusion of people with disabilities. As a non-profit, independent organization, LA28 is driven by a mission to deliver an unparalleled Games experience that resonates with athletes, fans, community members, partners, and all those involved. The committee leverages the... Show More

Job Requirements

  • Bachelor’s degree or equivalent experience in business administration operations event management or human resources preferred
  • seven plus years experience in workforce operations event operations or live event management
  • experience leading multi-site or venue-based teams
  • demonstrated ability to manage complex operational workflows under tight timelines
  • strong organizational and planning skills with excellent attention to detail
  • ability to translate strategic direction into operational delivery
  • collaborative mindset with the ability to work across teams and with multiple stakeholders
  • calm under pressure and flexible in a fast-paced environment
  • proficient in Excel project planning tools and workforce management platforms

Job Qualifications

  • Seven plus years experience in workforce operations event operations or live event management
  • experience leading multi-site or venue-based teams
  • demonstrated ability to manage complex operational workflows under tight timelines
  • previous experience working with volunteers and contingent workforce is a plus
  • bachelor’s degree or equivalent experience in business administration operations event management or human resources preferred
  • strong organizational and planning skills with excellent attention to detail
  • ability to translate strategic direction into operational delivery
  • collaborative mindset with the ability to work across teams and with multiple stakeholders
  • calm under pressure and flexible in a fast-paced environment
  • proficient in Excel project planning tools and workforce management platforms
  • commitment to LA28’s values of optimism integrity excellence inclusion co-creation and boldness

Job Duties

  • Lead workforce planning activities across a designated cluster of venues ensuring spaces staffing levels and role assignments meet operational requirements
  • collaborate with critical operational delivery functional areas including event venue management transport food and beverage uniforms volunteer management to confirm operational needs and ensure workforce delivery aligns with venue operating plans
  • manage workforce readiness milestones across venues including onboarding training uniform and accreditation coordination and role assignment processes
  • serve as a liaison between functional area leads and the central workforce planning team to ensure timely issue resolution and service continuity
  • oversee the deployment of workforce operations during Games Time ensuring appropriate coverage service levels and shift fulfillment
  • act as the point of contact for workforce troubleshooting and service escalations at assigned venues
  • support daily operational briefings and reporting during the Games
  • work with volunteers technology accreditation uniforms and workforce systems teams to ensure full integration of services at the venue level
  • take on assigned cross-functional projects to ensure the timely and fiscally responsible planning and development of required Games Time workforce services
  • ensure consistent application of workforce policies standards and tools across all assigned venues
  • maintain workforce planning tools and tracking systems providing regular updates and insights to inform resourcing decisions
  • produce operational reports related to workforce deployment service level gaps and service coverage

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.