You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $95,229.79 - $98,000.00
Work Schedule
Standard Hours
On-call
Benefits
Health Insurance
retirement plans
Tuition Benefits
Dental Insurance
Paid Time Off
Employee Development Programs
wellness programs
Job Description
USC Housing, a vital division of USC Auxiliary Services, is dedicated to delivering an exceptional residential experience to students, faculty, and staff across more than 50 properties both on and off the University of Southern California campus. This dynamic organization provides a range of living options from first-year student housing to vibrant and inclusive residential communities such as the USC Village. These communities are designed not only to provide comfortable living quarters but to foster a thriving environment that promotes safety, support, and a strong sense of belonging within the Trojan Family. With a commitment to excellence, USC Housing strives... Show More
Job Requirements
- Bachelor’s degree or equivalent combined education and experience
- Minimum 5 years of relevant management experience including leadership of managers
- Management experience in housing, residential, or university environment
- Ability to lead, train, coach, counsel, and evaluate employees
- Demonstrated written and oral communication skills
- Knowledge of applicable federal, state, local, and university policies and laws
- Budget development and control experience
- Valid CA driver’s license required with participation in DMV Pull Notice System
- Ability to work onsite at USC with 24/7 on-call emergency responsibilities
- Availability during critical periods such as student move-in and move-out
- Ability to respond onsite as needed for urgent operational issues
Job Qualifications
- Bachelor’s degree or equivalent experience
- 5 years of relevant management experience including experience leading managers
- Management level experience in a university Auxiliary Services section
- Excellent written and oral communication skills
- Knowledge of applicable federal, state, local, and University laws and policies
- Budget development and control experience
- Strong leadership and coaching abilities
- Commitment to diversity, equity, inclusion, and open communication
- Ability to balance immediate operational needs with long-term strategic planning
- Skilled in employee relations and conflict resolution
Job Duties
- Provide strategic and operational leadership for USC Housing communities including the USC Village and other assigned properties
- Lead, coach, and develop managers and large frontline teams including union staff with a focus on employee engagement, performance, and accountability
- Foster a positive work environment by proactively addressing employee relations issues, resolving conflicts, and supporting staff development
- Oversee all aspects of building services operations including custodial services, light maintenance, inspections, and readiness for occupancy
- Ensure timely and high-quality completion of work orders leveraging systems and data to monitor performance and improve efficiency
- Manage large-scale operational cycles including student move-in and move-out, summer conference programs, and deep-cleaning initiatives
- Conduct daily walkthroughs of facilities to proactively identify issues and maintain a white glove residential experience
- Partner with cross-functional stakeholders including Facilities Planning & Management, Residential Education, Customer Service, and external vendors
- Support retail operations within USC Village in collaboration with property management partners
- Plan and manage budgets including staffing, supplies, equipment, and inventory
- Lead sustainability efforts aligned with USC's zero-waste and environmental goals
- Ensure compliance with university policies, safety standards, and regulatory requirements
- Serve as an on-call leader for emergency response including after-hours and weekend incidents as needed
- Perform other related duties as assigned or requested
Job Criteria
Experience
Expert Level (7+ years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
Nearby Cities