Senior Manager Restaurant Operations - Tap - MGM Grand

MGM Resorts International is a globally renowned hospitality and entertainment company headquartered in Las Vegas, Nevada. Known for its luxurious casinos, hotels, and vibrant entertainment venues, MGM Resorts delivers world-class experiences to millions of guests every year. The company prides itself on innovation, diversity, and exceptional service in the hospitality and entertainment industry, creating memorable occasions for visitors through exceptional food and beverage outlets, live shows, and other attractions. With a strong corporate culture emphasizing inclusivity, sustainability, and community engagement, MGM Resorts is a leader in the hospitality sector, employing thousands of professionals dedicated to excellence and guest satisfaction.

This job opening is for the position of Senior Restaurant Operations Manager at TAP, an esteemed restaurant located within the MGM Grand. This is a full-time role where the successful candidate will have a pivotal part in managing both the front-of-house (FOH) and back-of-house (BOH) operations. The Senior Restaurant Operations Manager will be responsible for driving operational excellence, managing financial performance, and elevating the guest experience by adhering to MGM Resorts International’s high brand standards, procedures, and policies. This role requires strong leadership skills to lead diverse teams, ensuring effective communication and collaboration are maintained between every department within the restaurant.

In this capacity, the manager will oversee daily restaurant operations, including budgeting, scheduling, inventory control, guest service standards, and the strategic development and execution of menu and marketing plans aimed at profitability and sustained growth. The role emphasizes mentorship and training, enabling team members’ professional development while championing the company’s commitment to diversity, equity, and inclusion throughout every aspect of restaurant leadership. The ideal candidate will also ensure compliance with health and safety regulations, maintaining a clean and safe environment for employees and guests alike.

A critical component of this role is innovation within the menu and guest offerings to meet evolving customer expectations and brand identity. Coordination with the culinary team will ensure recipe consistency, portion control and quality across all dishes served. The manager will also be responsible for overseeing banquet and special event operations to guarantee timely and precise service.

The Senior Restaurant Operations Manager will represent the TAP restaurant in divisional and corporate meetings, continuously aligning operational goals with broader company initiatives. Success in this role requires a proactive approach to problem-solving guest concerns, leveraging feedback channels to maintain high satisfaction levels. Additional duties include enforcing company policies, conducting performance reviews, coaching staff, and managing cost controls effectively to support the restaurant’s financial targets.

This career opportunity at MGM Resorts combines operational leadership with creative freedom in a dynamic, fast-paced hospitality environment. It is ideal for a seasoned restaurant professional passionate about delivering excellence in luxury dining and creating unforgettable experiences. This role offers opportunities for professional growth supported by the company’s strong emphasis on employee wellness, development, and recognition programs. Join MGM Resorts International and become a vital part of the excitement and energy synonymous with Las Vegas entertainment.