Senior Manager, Operations – LA28 Olympic & Paralympic Games

Samsung Electronics America, Inc. (SEA), headquartered in Englewood Cliffs, New Jersey, is the U.S. sales and marketing subsidiary of Samsung Electronics Co., Ltd., a global leader in mobile technologies, consumer electronics, home appliances, enterprise solutions, and network systems. For over four decades, Samsung has been at the forefront of innovation and economic growth in the United States, investing more than $100 billion and employing over 20,000 people nationwide. This extensive investment reflects Samsung's commitment to creating smarter, more sustainable, and connected experiences that empower people to live better lives. SEA integrates a vast portfolio of products, services, and artificial intelligence technology to lead the market in sustainable advancements and technological solutions.

This specific role pertains to the Operations Leader position within Samsung’s LA28 Olympic & Paralympic preparations team. As a vital part of the team, the Operations Leader will play a critical role during the LA28 Olympic Games, ensuring Samsung’s successful partnership and efficient operational presence throughout the event. Reporting directly to the Senior Director of the Samsung LA28 Olympic Office, this role requires overseeing communication, reporting, operational excellence, and rapid problem-solving related to Samsung's strategic objectives during the LA28 Games.

The position is a fixed-term contract expanding through to September 2028. The Operations Leader will manage daily communications across multiple LA28 departments including client services, accommodations, ticketing, showcasing, the media center, Olympic Village, venues, digital, and finance, among others. They will compile information to ensure coordination, manage hotel operations and ticket systems tailored for Olympic Partners, and maintain strong communication lines with Samsung subsidiaries to resolve operational inquiries promptly. Additionally, the Operations Leader will facilitate agenda management for weekly calls with headquarters in Korea and stakeholder meetings.

Other critical responsibilities include supporting research on the Los Angeles landscape, assisting with business-to-business contact preparations, aiding in the approval process for Olympic-related assets such as logos and branding elements, and contributing to technology initiatives and program development. This role demands a candidate with a comprehensive understanding of global sports marketing, especially Olympic marketing, and hospitality management, including hotel and ticket operations. A strong track record in relationship management, project management, and communication skills is essential for success in this role.

Candidates based in California can expect a competitive salary range of $175,000 to $185,000, with actual compensation determined based on experience and skills. The position offers a full range of benefits such as medical, dental, vision, life insurance, 401(k), paid time off, and wellness incentives, alongside eligibility for performance-based bonus compensation.

Samsung Electronics America values diversity and inclusion, striving to create a work environment where everyone feels valued and has equal opportunity to grow. The company is committed to equal employment opportunity regardless of race, gender, age, disability status, or any protected characteristic. Additionally, Samsung is dedicated to providing reasonable accommodations throughout the hiring process for qualified individuals with disabilities, ensuring accessibility and fairness.