Senior Manager of Events

The Sheraton Denver Downtown Hotel is a prominent hospitality establishment located in the heart of Denver, Colorado. As one of the flagship properties of the Sheraton Hotels & Resorts brand under Marriott International, it offers a prestigious setting and exceptional service culture for both guests and associates alike. Sheraton Hotels & Resorts has been a global leader in the hotel industry since 1937, known for creating welcoming and engaging environments where guests feel a genuine sense of belonging. The Sheraton Denver Downtown Hotel specifically caters to a wide variety of events, from corporate conferences and meetings to social gatherings and celebrations, supported by top-notch facilities and dedicated event management teams.

This position is a full-time management role situated at the Sheraton Denver Downtown Hotel, offering an annual salary range between $82,000 and $109,000, with eligibility for performance-based bonuses. This role reports to the Director of Event Management or Director of Event Planning and Operations, and it carries critical responsibility for overseeing all phases of event planning and execution for complex events at the property.

As an Event Manager at Sheraton Denver Downtown Hotel, you will be instrumental in ensuring seamless coordination and communication between the sales team, various hotel departments, and clients from the initial pre-event planning stages through to post-event activities. You will act as the primary point of contact for clients during the event phase to guarantee their experience exceeds expectations. This includes preparing all necessary event documentation, leading pre- and post-event meetings, identifying and resolving operational challenges, and up-selling services and enhancements to maximize revenue opportunities.

Your role encompasses managing customer budgets effectively, overseeing group room blocks and meeting spaces, and maintaining adherence to Marriott International’s high standards, policies, and procedures. You will be directly involved in fostering exceptional customer service by establishing a visible presence during events, handling guest inquiries and complaints with promptness and professionalism, and continually seeking ways to improve service delivery.

Working at Sheraton Denver Downtown offers you the chance to be part of an equal opportunity employer that celebrates diversity and values the unique backgrounds, talents, and experiences each associate brings. The Sheraton family fosters an inclusive and caring work culture where associates can grow their careers, enrich their personal well-being, and contribute meaningfully to the global community. You will enjoy a robust benefits package designed to support you and your family, which varies with employment status, position, and location.

By joining the Sheraton Denver Downtown team, you are entering a dynamic, collaborative environment focused on being 'The World’s Gathering Place.' This role challenges you to be a leader and a problem solver, striving to create outstanding event experiences that leave a lasting impression on clients and guests alike. If you are passionate about event management, customer satisfaction, and professional growth, this is an ideal opportunity to advance your career with one of the world’s most recognized hospitality brands.