Senior Manager, F&B Operations (Chicago Opportunity)

Hyatt Hotels Corporation is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional experiences to guests and fostering a culture of care among its employees. Since its founding in 1957, Hyatt has grown exponentially, expanding its portfolio to include a wide range of brands and hotel properties that cater to diverse market segments including luxury, classic, and lifestyle offerings. Hyatt's dedication to creating a sense of belonging and a family-like atmosphere sets it apart in the competitive hospitality landscape, making it one of the best and fastest-growing hotel brands worldwide. The company has consistently earned a spot on Fortune's 100 Best Companies to Work For list over the past decade, underscoring its strong corporate culture focused on inclusivity, empathy, and respect.

The role of Senior Manager, Corporate Food & Beverage Operations within Hyatt's Americas Food & Beverage Evolution team is a critical leadership position aimed at driving innovation and operational excellence in Hyatt's food and beverage offerings across the Americas. This full-time role offers a competitive salary ranging from $120,000 to $130,000, complemented by an Annual Incentive Plan, reflecting the company's commitment to rewarding high performance and leadership impact. As a key strategic and operational business partner to the Regional Vice President of Food & Beverage Operations for the Americas, the Senior Manager will support the Classics and Luxury brand portfolio. The position entails managing hotel food and beverage openings, renovations, and transitions, along with ensuring operational readiness, compliance, and financial performance.

This role requires a visionary leader with strong collaboration skills, capable of working closely with cross-functional teams including Learning, Brand, Culinary, and Openings and Transitions teams to implement AI-driven training programs, optimize operational processes, and benchmark performance metrics. The Senior Manager will also lead the development of digital tools and dashboards to monitor revenue, cost, profitability, and key performance indicators (KPIs), leveraging advanced data analytics and AI technology to drive actionable insights and continuous improvement.

In addition, the position encompasses oversight of food safety, sanitation, brand standards compliance, and audit processes, ensuring Hyatt properties maintain high operational and service excellence standards. The ideal candidate will have a proven track record in financial management within food and beverage operations, with proficiency in forecasting, P&L management, and financial reporting tools such as Hyperion and Essbase. Strong communication, training, and leadership skills are essential, as this role involves guiding field teams, overseeing project implementation, and fostering a culture of experimentation, inclusion, and wellbeing.

This opportunity offers a dynamic and rewarding career path within a resilient and rapidly growing hospitality environment. It invites changemakers who are passionate about making an impact, developing professionally, and contributing to Hyatt’s evolution as an innovative and guest-centric leader in food and beverage operations. Hyatt values unique experiences and encourages candidates who may not meet every qualification to apply, believing diverse perspectives strengthen the organization.