Senior Manager, Experiential Ops & Production

Job Overview

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Compensation

Salary
Range $68,000.00 - $85,000.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
bonus potential
Professional Development
Mentorship programs
collaborative work environment

Job Description

THE3TEAM operates at the epicenter of sports, music, and entertainment, serving talent, brands, and properties on a global scale. As an influential agency, THE3TEAM bridges connections between iconic brands, rights holders, and fanbases worldwide. Their brands and properties division supports business growth through a comprehensive range of marketing disciplines tailored to various major leagues, teams, and venues. Through these efforts, THE3TEAM has earned its reputation as a trusted partner for some of the biggest names in sports and entertainment, building meaningful, lasting relationships with all stakeholders involved.

Headquartered in Los Angeles, THE3TEAM's impressive physical presence spans 28 countries and over 70 cities including major global hubs such as New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris, and Sydney. This extensive geographical footprint allows the agency to deliver world-class marketing solutions, experiential programs, and production capabilities tailored to diverse markets and cultures. As a company, THE3TEAM values innovation, collaboration, and sustainability, which form the cornerstone of their operational philosophy.

The role of Senior Manager, Production within THE3TEAM9s Experiential Team is a pivotal leadership position entrusted with overseeing the delivery of complex agency projects from inception to execution. Working closely across multiple account teams, this role demands coordination of internal resources, alongside managing external vendors specializing in audio, lighting, staging, fabrication, graphics, digital technology, and venue management. The Senior Manager ensures that projects are delivered on-time, within budget, and at the highest quality level that meets or exceeds client and agency expectations.

The Senior Manager is also responsible for crucial operational aspects including budgeting for live projects and pitches, quality control, supplier management, and continuous enhancement of production processes. Mentorship and development of the Production Team members are key responsibilities, fostering an environment of growth and professional excellence. This leadership role signifies the strategic ownership of workflows, client communication, and ensuring seamless collaboration among diverse teams.

The position requires a leader capable of managing project budgets exceeding $1 million, demonstrating expert-level budget forecasting and reconciliation skills. Operational management includes preparing detailed production schedules, coordinating delivery timelines, and maintaining consistent communication with agency and client teams to align on project goals and status updates. Moreover, the Senior Manager plays a vital role in nurturing relationships with trusted suppliers and third-party collaborators to uphold agency standards on sustainability, diversity, ethical purchasing, and competitive pricing.

Ideal candidates for the Senior Manager, Production role at THE3TEAM possess emboldened leadership characteristics, excellent communication skills, and the ability to remain composed under pressure. The position requires 4-7 years of relevant operations experience preferably within experiential marketing, sports, or entertainment sectors. A Bachelors Degree is required. THE3TEAM values professionals with a solution-oriented mindset, who are adept at multi-tasking in fast-paced environments, inspiring team morale, and driving collaborative success.

This full-time role offers a competitive base salary ranging between $68,000 to $85,000, with additional bonus potential based on role and performance. Actual compensation varies depending on market dynamics, location, experience, skills, and company tenure. THE3TEAM is an equal opportunity employer, committed to fostering diversity and inclusion, ensuring fair employment practices regardless of race, gender, religion, age, disability, or any other legally protected category.

Job Requirements

  • Minimum of a bachelors degree
  • 4-7 years relevant operations experience preferably in the experiential, sports or entertainment field
  • Ability to remain calm under pressure
  • Work on multiple projects simultaneously and achieve deadlines
  • Demonstrable ability to deliver projects from the ground up
  • Confidence to present and communicate with senior clients
  • Ability to independently craft written communications for internal and external outreach
  • Comfortable working as part of a team
  • Solution-oriented mentality
  • Leadership skills to inspire team members
  • Ability to multi-task and prioritize workload
  • Strong attention to detail
  • Thrive in a fast-paced environment
  • Agency experience preferred

Job Qualifications

  • Minimum of a Bachelors Degree
  • 4-7 years relevant or increasing operations experience preferably in experiential, sports or entertainment field
  • Demonstrate an in-depth understanding of the experiential landscape and proven ability to deliver projects from the ground up
  • Confidence to present and communicate with senior clients
  • Ability to independently craft complex, nuanced written communications for internal and external outreach
  • Must be comfortable working as an integral part of a team environment
  • Continuously demonstrates solution-oriented mentality
  • Lead and inspire other team members, generate positive morale
  • Ability to multi-task and prioritize workload while coordinating with others to proactively meet deadlines
  • Strong attention to detail and highly organized
  • Thrive in a fast-paced environment and possess a 'can-do' attitude at all times
  • Agency experience preferred

Job Duties

  • Responsible for overseeing and managing various elements of large-scale projects from planning through execution
  • Work in a collaborative manner with all Wasserman account teams to ensure flawless project delivery against the clients objectives and agreed budget
  • Manage vendor relationships with audio, lighting, staging, fabrication, graphics, digital technology, venues, labor, and other project executional vendor partnerships as necessary to ensure that all agency suppliers meet Wasserman standards of sustainability, ethical purchasing, diversity, quality control and pricing structure
  • Regular communication with agency team and client team regarding roles and responsibilities, budget, schedules, and project status
  • Develop, manage and reconcile project budgets of $1M+, responsible for ensuring that projects are correctly budgeted for and meet expected financial targets
  • Develop production schedules, run of shows, and enforce deliverable dates key to program success
  • Responsible for building and maintaining effective client relationships, ensuring that all client needs are addressed in a timely fashion throughout the duration of projects
  • Manage and develop the relationships with Wasserman trusted suppliers and third parties, throughout the duration of the project
  • Manage the working team across a client account, providing guidance and leadership, communicating a vision, and challenging the team to achieve goals
  • Create a positive, collaborative, teamwork environment based on the company culture and values
  • Promote our team environment and provides work direction and guidance including coaching, professional development and training
  • guides team on deliverables, and establishes best practices with project management
  • Cultivate account-specific collaboration and has awareness of nuances within individual account teams and continually guides and evolves team process, serving as a trusted resource on integrated teams
  • Contribute to business development efforts for new revenue opportunities with existing clients and potential clients

Job Criteria

Experience

Mid Level (3-7 years)


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