Senior Manager, Employee Engagement and Recognition

Gaylord Pacific Resort & Convention Center, located in Chula Vista, California, and part of the Marriott International portfolio, is a renowned hospitality establishment celebrated for its exceptional meeting spaces and guest experiences. As a key player in the hospitality industry, Gaylord Hotels distinguish themselves by creating extraordinary environments that foster connection and creativity. With a strong leadership focus in meetings and events, Gaylord offers not just service but a unique experience that brings people together. The hotel prides itself on its team, known as STARs, who are characterized by their creativity, entrepreneurial spirit, and commitment to delivering big-hearted hospitality. This team-oriented culture encourages growth, creativity, and engagement, offering employees abundant opportunities to advance beyond traditional hotel roles within an inclusive and supportive global community.

The Sr. Manager of STAR Events and Communication plays a pivotal role within Gaylord Pacific Resort by leading the vision and execution of the company’s internal communication and employee event strategies. This full-time management position is essential in shaping and maintaining the company’s culture by designing and implementing effective communication tools and innovative events that celebrate the STAR employee recognition programs. With an annual salary range of $85,000 to $112,000 plus eligibility for bonuses, this role demands a dynamic leader who serves as the subject matter expert for all hotel-wide employee communications. The Sr. Manager oversees a team dedicated to producing varied communication materials, including emails, memos, flyers, signage, intranet content, and physical communication stations, ensuring messages are clear, aligned, and impactful. This role also involves creative development and execution of engaging internal events and presentations that nurture employee engagement and align with company objectives.

In this capacity, the manager continuously modernizes communication methods based on the latest industry trends and business research, ensuring resources are not only current but also compelling and effective. Budget management and fiscal responsibility are integral to this position, requiring the manager to audit expenses and plan communication initiatives within financial guidelines. This leadership role also involves direct oversight of staffing functions, including interviewing, training, performance appraisals, and disciplinary actions, thus ensuring the Employee Communications team operates efficiently and effectively. Through strategic communication and event management, the Sr. Manager enables the organization to amplify its core values, enhance employee recognition, and foster a robust corporate culture. Joining Gaylord as the Sr. Manager of STAR Events and Communication means embarking on a career path that offers challenge, creativity, and the opportunity to make a significant impact within a supportive and celebrated global brand.