Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security through retirement plans
Job Description
Hilton Hotels is a renowned global leader in the hospitality industry, dedicated to delivering exceptional experiences to guests worldwide. With a rich history of welcoming over 3 billion guests, Hilton embodies its founding vision to fill the earth with the light and warmth of hospitality. Known for its award-winning workplace culture, Hilton consistently ranks on the World’s Best Workplaces list by Great Place to Work and Fortune, reflecting its commitment to creating an exceptional environment for its team members. The company operates a suite of world-class brands and is celebrated for setting new standards in the future of travel. Hilton’s focus is not only on guest satisfaction but also on the wellbeing and growth of its employees, offering unmatched perks and benefits to support team members through all phases of their lives.
The role of a Senior Catering & Events Manager at Hilton Hotels is a pivotal position that goes beyond merely overseeing event planning and execution. This role is about spreading hospitality by delivering memorable events that enhance the guest experience. The Senior Catering & Events Manager is responsible for cultivating and growing catering and events market segments by soliciting new client relationships, developing proposals, and negotiating contracts to close new business. Maintaining strong client connections with existing corporate and social accounts is crucial to securing repeat business and building lasting relationships.
This position demands creativity and strategic thinking when designing menus and catered events to maximize revenue while elevating the overall guest experience. The manager will handle complex event executions, managing documentation, facilitating seamless transitions through all phases of the event, and serving as the primary client contact. Proactive issue resolution and ensuring an exceptional event experience are key components of success in this role. In addition to client-facing responsibilities, the Senior Catering & Events Manager leads a team by communicating client requirements effectively, providing clear direction, and offering regular feedback and coaching to uphold consistently high levels of service.
Hilton’s core values are integral to the role: a passion for hospitality, integrity, leadership, teamwork, ownership, and an acute focus on the present moment. These values guide every action and decision, fostering a workplace where urgency and discipline contribute to lasting positive impacts. Employment with Hilton comes with comprehensive benefits including incredible travel perks, a stock purchase program, paid parental leave, caregiving support, crisis concierge services, mental health resources, generous paid time off, health and welfare benefits, and financial security through retirement plans. These benefits underline Hilton’s commitment to supporting the holistic wellbeing of its team members.
Joining Hilton as a Senior Catering & Events Manager means becoming part of an award-winning culture dedicated to excellence, growth, and making every stay magical for guests. This role is ideal for professionals who thrive in dynamic environments, are passionate about hospitality, and seek to build a rewarding career at a globally recognized company. Hilton supports career development at all levels, encouraging team members to grow and succeed while delivering exceptional guest experiences that truly brighten people’s days.
The role of a Senior Catering & Events Manager at Hilton Hotels is a pivotal position that goes beyond merely overseeing event planning and execution. This role is about spreading hospitality by delivering memorable events that enhance the guest experience. The Senior Catering & Events Manager is responsible for cultivating and growing catering and events market segments by soliciting new client relationships, developing proposals, and negotiating contracts to close new business. Maintaining strong client connections with existing corporate and social accounts is crucial to securing repeat business and building lasting relationships.
This position demands creativity and strategic thinking when designing menus and catered events to maximize revenue while elevating the overall guest experience. The manager will handle complex event executions, managing documentation, facilitating seamless transitions through all phases of the event, and serving as the primary client contact. Proactive issue resolution and ensuring an exceptional event experience are key components of success in this role. In addition to client-facing responsibilities, the Senior Catering & Events Manager leads a team by communicating client requirements effectively, providing clear direction, and offering regular feedback and coaching to uphold consistently high levels of service.
Hilton’s core values are integral to the role: a passion for hospitality, integrity, leadership, teamwork, ownership, and an acute focus on the present moment. These values guide every action and decision, fostering a workplace where urgency and discipline contribute to lasting positive impacts. Employment with Hilton comes with comprehensive benefits including incredible travel perks, a stock purchase program, paid parental leave, caregiving support, crisis concierge services, mental health resources, generous paid time off, health and welfare benefits, and financial security through retirement plans. These benefits underline Hilton’s commitment to supporting the holistic wellbeing of its team members.
Joining Hilton as a Senior Catering & Events Manager means becoming part of an award-winning culture dedicated to excellence, growth, and making every stay magical for guests. This role is ideal for professionals who thrive in dynamic environments, are passionate about hospitality, and seek to build a rewarding career at a globally recognized company. Hilton supports career development at all levels, encouraging team members to grow and succeed while delivering exceptional guest experiences that truly brighten people’s days.
Job Requirements
- Bachelor’s degree in hospitality management or a related field preferred
- Minimum of 5 years’ experience in catering and event management
- Strong negotiation and communication skills
- Ability to manage multiple complex events simultaneously
- Leadership and team management experience
- Proficiency in event management software
- Availability to work flexible hours including evenings and weekends
Job Qualifications
- Bachelor’s degree in hospitality management or related field preferred
- Proven experience in catering and event management, preferably in the hospitality industry
- Strong interpersonal and negotiation skills
- Excellent organizational and multitasking abilities
- Leadership experience with team management skills
- Creative mindset with attention to detail
- Ability to work under pressure and solve problems proactively
Job Duties
- Grow catering and events market segments by soliciting new client relationships, develop proposals, and negotiate contracts to close new business
- Cultivate client relationships by maintaining strong connections with existing corporate and social accounts to secure repeat business
- Create exceptional experiences by designing creative menus and catered events that maximize revenue and elevate the guest experience
- Execute complex events by managing event documentation, facilitate seamless transitions throughout the pre-event, event, and post-event phases, and serve as the primary client contact to ensure smooth execution and proactive issue resolution
- Guide team performance by communicating client requirements, providing direction, and offering feedback and coaching to ensure consistent, high-level service
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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