Job Overview

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Compensation

Salary
Range $64,543.00 - $75,933.00
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Benefits

Dental Insurance
Food provided
Employee assistance program
Disability insurance
401(k) matching
Vision Insurance

Job Description

Dave & Buster's Inc. is a premier restaurant and entertainment company renowned for delivering an unparalleled guest experience through a unique combination of great food, refreshing drinks, and interactive games. Established as a leader in the hospitality industry, Dave & Buster's blends dining and entertainment in a vibrant, fast-paced atmosphere designed to bring fun and excitement to its guests. Alongside Main Event Entertainment, operating under the same roof, the company offers double the growth opportunities in an ever-expanding, dynamic environment. Both brands share a commitment to fostering a fun and collaborative work environment where team members are empowered to grow professionally and personally.

The Senior Manager position offers a vital leadership role that requires strategic vision and operational excellence. Reporting to the General Manager, the Senior Manager provides comprehensive leadership, supervision, and direction across selected front-of-house or back-of-house areas. This role is designed for an energetic and driven individual who thrives in a fast-paced, multi-faceted restaurant and entertainment setting, and who takes pride in delivering high-quality service while meeting rigorous business goals. The Senior Manager plays a critical role in both the day-to-day operations and the broader strategic initiatives that drive business results.

Ideal candidates are those who enjoy motivating teams and creating an engaging atmosphere that instills a sense of fun and instant satisfaction among guests and employees alike. The role demands a leader with strong business acumen, who can skillfully manage costs, drive revenue growth, and inspire excellence in every aspect of the operation. This includes everything from overseeing staffing levels to executing staff training programs and maintaining rigorous safety and security standards. The position requires stamina and resilience, with the ability to work long hours—averaging 50-hour work weeks—and handle high-volume business days effectively.

This role offers a competitive salary range of approximately $64,543 to $75,933 and includes a variety of attractive perks such as a quarterly bonus program, comprehensive health, dental, and vision coverage, long and short-term disability insurance, an employee assistance program, and a 401K matching plan. Additional benefits include free food and gameplay during shifts, comprehensive leadership support with multiple managers per shift, and a fun work environment geared toward career growth and development. With Dave & Buster's and Main Event Entertainment under one roof, employees benefit from an expansive range of opportunities for advancement across challenging and rewarding career paths.

Dave & Buster's Inc./Main Event Entertainment is proud to be an equal opportunity employer and actively participates in E-Verify in states where it is required. The company cultivates a culture of inclusion where diverse perspectives and backgrounds are valued, creating a welcoming workplace for all team members. If you are passionate about hospitality and entertainment, motivated by success, and eager to contribute to a lively and thriving business environment, this Senior Manager role is the perfect opportunity to advance your career while having fun and making a real difference in the guest experience.

Job Requirements

  • 21 plus years of age
  • 5 plus years of restaurant or hospitality experience
  • Proficient in managing cost of goods sold and labor
  • Strong business acumen
  • Ability to lead a team to create a memorable guest experience
  • Ability to work weekends, nights and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions

Job Qualifications

  • 5 plus years of restaurant or hospitality experience
  • Strong business acumen
  • Ability to lead a team to create a memorable guest experience
  • Proficient in managing the cost of goods sold and labor
  • Excellent communication and interpersonal skills
  • Demonstrated leadership capabilities
  • Ability to work in a fast-paced, noisy environment

Job Duties

  • Promote positive team member relations including effective delegation of managerial duties and fostering high staff morale
  • Analyze financial reports and develop action plans to grow revenue and control costs to meet or exceed annual budgets
  • Ensure execution of staff training programs
  • Ensure appropriate staffing levels and management coverage to meet business and customer needs
  • Deliver an unparalleled guest experience through the best combination of food, drinks, and games
  • Maintain a safe and secure environment for guests and staff
  • Continuously improve operational execution through attention to detail and adherence to standards and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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