Senior Living Front Desk Concierge (8am-4pm)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
competitive salary
Training and Development
Employee Discounts

Job Description

Artis Senior Living is a premier provider of senior living communities located in Chicago, IL. Known for its commitment to offering quality care and a supportive environment, Artis Senior Living creates a vibrant and comfortable place for elderly residents to live, socialize, and thrive. With an emphasis on respect, dignity, and personalized attention, the community values the unique backgrounds and needs of each resident. Artis Senior Living fosters a family-oriented atmosphere where staff members are encouraged to bring their whole selves to work and contribute to the wellbeing of the seniors they serve.

The full-time Concierge position at Artis Senior Living involves serving as the welcoming face of the community, providing exceptional customer service to residents, their families, and guests. This role is pivotal in maintaining a warm and professional environment while supporting the administrative flow of the community. Responsibilities include greeting visitors with a friendly demeanor, managing incoming and outgoing mail, answering phone calls promptly, and providing clerical support that helps keep daily operations running smoothly. Additionally, the Concierge is trained to handle emergency situations calmly and efficiently, ensuring the safety and reassurance of residents and staff.

Ideal candidates for this role enjoy working with elderly populations and possess excellent communication skills, professionalism, and a compassionate attitude. This position requires a high school diploma as a minimum qualification and offers the opportunity to be part of a caring team dedicated to enhancing the lives of seniors. By joining Artis Senior Living, employees become part of a supportive workplace that values integrity, individuality, and mutual respect. This full-time employment opportunity provides a platform for individuals looking to make a meaningful difference in the lives of older adults while developing their career in senior living services.

Job Requirements

  • high school diploma
  • excellent customer service skills
  • ability to work full time
  • strong communication skills
  • ability to handle emergency situations
  • basic clerical knowledge
  • enjoy working with elderly populations

Job Qualifications

  • high school diploma or equivalent
  • previous customer service experience preferred
  • ability to communicate clearly and effectively
  • basic clerical skills
  • calm and composed in emergency situations
  • experience working with elderly populations preferred

Job Duties

  • greet guests with a warm and professional demeanor
  • answer and direct phone calls efficiently
  • manage incoming and outgoing mail
  • provide clerical support to community staff
  • handle emergency situations according to protocol
  • maintain a clean and organized front desk area
  • assist residents and visitors with inquiries

Job Criteria

Experience

Mid Level (3-7 years)


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