Senior Human Resources Generalist

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to excellence, innovation, and outstanding guest experiences. As a distinguished hotel company with a vast portfolio including luxury brands like JW Marriott, Marriott International offers a dynamic work environment that fosters professional growth and development. Located at 2121 S Prairie Ave in Chicago, Illinois, the JW Marriott brand exemplifies luxury and commitment to employee well-being, creating an inclusive and empowering workplace where diversity is celebrated and employees can thrive. Marriott International promotes equality, ensuring all associates feel welcome and have access to career advancement opportunities regardless of their background or status. This role is a full-time, non-management Human Resources position with a pay range of $29.68 to $30.43 per hour. The company emphasizes a supportive and professional environment that aligns with the values of hospitality and personalized guest service.

This Human Resources Support position plays a crucial role in assisting management and leadership teams with handling and resolving HR-related issues efficiently. The role involves supporting employees through internal and external transfer procedures and assisting managers and supervisors with hiring processes and problem resolution. Key responsibilities include coordinating drug testing, reference verification, background checks, motor vehicle department verifications, and social security number confirmations. The position requires meticulous record-keeping of applicant flow, drug tests, orientations, and transfer requests, maintaining accurate new hire and personnel files, and entering data into HR information systems.

Additionally, this role helps with the orientation of new employees and ensures all recruitment processes comply with local, state, and federal laws, as well as company policies and standards. The HR Support professional is responsible for preserving stringent confidentiality of employee records, assisting with payroll record processing, producing HR data reports, answering phones, and drafting correspondence. This position also serves as an HR subject matter expert, participating in project teams and training new employees on HR processes, programs, policies, and information systems. Employees in this role uphold company policies, present themselves in a professional manner, and maintain the privacy of company information. Moreover, the HR Support partner fosters positive workplace relationships, supports team goals, and responds effectively to employee concerns.

This role is ideal for candidates who have a high school diploma or equivalent GED and at least one year of relevant work experience. While supervisory experience is not required, the position demands excellent communication skills, professionalism, and the ability to perform reasonable physical tasks, such as moving or lifting objects up to 10 pounds. Working at Marriott International means joining a global team dedicated to hospitality excellence, where employees are treated with respect, provided with ample growth opportunities, and supported by comprehensive benefits. The company has a distinct culture, embodied by JW Marriott's The JW Treatment14 which prioritizes employee happiness as the foundation for enhancing guest experiences. The role offers a unique opportunity to be part of a premier hospitality brand and become your best professional self while contributing to an extraordinary guest experience consistently offered by Marriott International.