Job Overview
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) Plan
Tuition Reimbursement
Employee Stock Purchase Program
Job Description
Hilton Grand Vacations is a leading global hospitality company renowned for its commitment to delivering exceptional vacation experiences. Specializing in vacation ownership resorts, Hilton Grand Vacations offers guests a blend of quality accommodations, superior service, and memorable experiences in sought-after destinations. With a reputation built on reliability and excellence, the company has become a trusted name in the hospitality industry, attracting guests from around the world seeking comfortable and welcoming environments for their leisure and travel needs.
At Hilton Grand Vacations, the workplace culture is centered around putting people first, fostering an environment where employees feel valued and empowered to grow professionally. The company's focus on team collaboration, employee recognition, and continuous learning contributes to a positive and supportive atmosphere that benefits both staff and guests alike.
Within this esteemed organization, the Las Palmeras resort stands out as a premier destination located conveniently near major attractions such as the Orange County Convention Center and Universal’s new Epic Universe theme park. This newly renovated 290-unit property not only provides guests with an exceptional vacation experience but also offers employees numerous opportunities for career advancement and skill development in a vibrant and dynamic environment.
The Senior Housekeeper role at Hilton Grand Vacations – Las Palmeras is essential in maintaining the high standards of cleanliness, comfort, and hospitality that the brand is known for. This position involves overseeing housekeeping operations to ensure that each guest room and public area is clean, orderly, and inviting, creating a home-away-from-home atmosphere for visitors. Senior Housekeepers act as leaders within the housekeeping team, guiding and supporting staff while driving performance to meet the company’s quality expectations.
The position offers a meaningful opportunity to contribute to guest satisfaction by directly impacting their experience through meticulous attention to detail and adherence to cleanliness protocols. Furthermore, individuals in this role support the resort’s overall mission to provide an outstanding guest journey from arrival to departure.
At Las Palmeras, employees enjoy a culture that values their contributions through various benefits and programs aimed at enhancing work-life balance and personal well-being. With day-one health benefits including medical, dental, and vision coverage, as well as access to employee assistance programs, paid vacation, sick days, and education assistance, the company demonstrates its dedication to employee care and growth.
Overall, the Senior Housekeeper role is ideal for candidates seeking a rewarding career in hospitality where they can make a tangible difference in guest experiences while advancing professionally in a respected global corporation. Hilton Grand Vacations invites candidates who share their passion for service excellence and teamwork to join the Las Palmeras team and be part of an award-winning workplace environment that prioritizes people above all.
At Hilton Grand Vacations, the workplace culture is centered around putting people first, fostering an environment where employees feel valued and empowered to grow professionally. The company's focus on team collaboration, employee recognition, and continuous learning contributes to a positive and supportive atmosphere that benefits both staff and guests alike.
Within this esteemed organization, the Las Palmeras resort stands out as a premier destination located conveniently near major attractions such as the Orange County Convention Center and Universal’s new Epic Universe theme park. This newly renovated 290-unit property not only provides guests with an exceptional vacation experience but also offers employees numerous opportunities for career advancement and skill development in a vibrant and dynamic environment.
The Senior Housekeeper role at Hilton Grand Vacations – Las Palmeras is essential in maintaining the high standards of cleanliness, comfort, and hospitality that the brand is known for. This position involves overseeing housekeeping operations to ensure that each guest room and public area is clean, orderly, and inviting, creating a home-away-from-home atmosphere for visitors. Senior Housekeepers act as leaders within the housekeeping team, guiding and supporting staff while driving performance to meet the company’s quality expectations.
The position offers a meaningful opportunity to contribute to guest satisfaction by directly impacting their experience through meticulous attention to detail and adherence to cleanliness protocols. Furthermore, individuals in this role support the resort’s overall mission to provide an outstanding guest journey from arrival to departure.
At Las Palmeras, employees enjoy a culture that values their contributions through various benefits and programs aimed at enhancing work-life balance and personal well-being. With day-one health benefits including medical, dental, and vision coverage, as well as access to employee assistance programs, paid vacation, sick days, and education assistance, the company demonstrates its dedication to employee care and growth.
Overall, the Senior Housekeeper role is ideal for candidates seeking a rewarding career in hospitality where they can make a tangible difference in guest experiences while advancing professionally in a respected global corporation. Hilton Grand Vacations invites candidates who share their passion for service excellence and teamwork to join the Las Palmeras team and be part of an award-winning workplace environment that prioritizes people above all.
Job Requirements
- high school diploma or equivalent
- minimum 2 years of housekeeping experience
- previous supervisory or leadership experience preferred
- ability to stand and walk for extended periods
- ability to lift heavy objects
- flexibility to work various shifts including weekends and holidays
- legal authorization to work in the country
Job Qualifications
- high school diploma or equivalent
- previous experience in housekeeping or hospitality
- demonstrated leadership or supervisory skills
- strong attention to detail and organizational abilities
- excellent communication and interpersonal skills
- ability to work effectively in a team environment
- knowledge of cleaning chemicals and equipment
Job Duties
- oversee housekeeping operations and ensure cleanliness standards are met
- manage and lead housekeeping staff to achieve high performance
- inspect guest rooms and public areas to maintain quality and safety
- train new employees on housekeeping procedures and company policies
- coordinate with other departments to support guest needs and requests
- maintain inventory and order housekeeping supplies
- respond promptly to guest complaints and resolve issues effectively
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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