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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
401(k) with employer match
Paid Time Off
Holiday pay
Employee assistance program
Employee Discount Program
Job Description
MainStay Suites Denver is part of the well-established Choice Hotels extended stay brand, offering comfortable and accommodating lodging options for travelers seeking longer stays. The hotel is managed by Gulf Coast Hotel Management, Inc., a dynamic and evolving employer known for fostering a supportive and friendly work environment. Gulf Coast Hotel Management focuses not only on providing guests with excellent hospitality experiences but also on creating rewarding career opportunities for its team members. By joining this team, associates become part of a company that truly cares about employee growth, development, and well-being.
The Senior Guest Services Representative role at Ma... Show More
The Senior Guest Services Representative role at Ma... Show More
Job Requirements
- high school diploma or equivalent
- minimum two years of front desk experience in the hospitality industry
- strong leadership and communication skills
- ability to multitask and prioritize effectively
- knowledge of hotel property management systems
- availability to work flexible shifts including weekends and holidays
- honest and dependable
Job Qualifications
- high school diploma or equivalent
- previous experience in hotel front desk operations
- strong leadership skills
- excellent communication and interpersonal abilities
- ability to multitask and work under pressure
- familiarity with hotel management software
- customer service orientation
Job Duties
- oversee daily front desk operations
- ensure smooth and efficient check-ins and check-outs
- provide outstanding customer service to guests
- mentor and support front desk associates
- act as back-up to the Hotel General Manager
- handle multi-tasking and prioritize tasks in a fast-paced environment
- maintain honesty and integrity in all duties
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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