Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Performance bonus
Professional Development
Job Description
Aramark Sports & Entertainment is a distinguished division within Aramark, a global leader in food services, facilities management, and uniform services. Aramark Sports & Entertainment specializes in delivering exceptional food and beverage experiences at sports venues and large entertainment locations. The division operates in over 15 countries, serving millions of guests daily across multiple venues, encompassing everything from concessions and premium dining to catering services at major stadiums and arenas. Their reputation is built on service excellence, operational expertise, and a strong commitment to community and sustainability. With an emphasis on teamwork, innovation, and safety, Aramark Sports & Entertainment strives to create memorable guest experiences while supporting the clients’ vision at each location.
Aramark is currently seeking a highly experienced and dynamic Senior General Manager to join their team at Acrisure Stadium. This vital position will oversee food and beverage operations, including concessions, catering, and premium dining services, all within a multi-million dollar revenue environment. The Senior General Manager will be responsible for planning, managing, and leading multiple contracted services while meeting demanding financial and operational objectives. Working closely with a team of salaried managers and direct reports, the successful candidate will be charged with supporting and executing large-scale events such as major sports games, concerts, catering, and other stadium-wide special events. This role requires a leader who is hands-on with operational execution while effectively managing client relationships to ensure exceptional service delivery and guest satisfaction.
As a Senior General Manager, the individual will have full P&L responsibility for food and beverage, demonstrating strong financial acumen and data-driven decision-making capabilities. The position is salaried and bonus eligible, with incentives tied to performance and achieving key financial targets. The role demands an entrepreneurial spirit to develop new concepts that increase revenue streams, particularly in public foods/concessions, premium services, and catering. Furthermore, the Senior General Manager will partner with district leaders to strategize business development and growth opportunities. Effective leadership skills are essential, as this role manages a large team across various units and concepts in a fast-paced, high-volume environment.
Aramark’s ideal candidate will have extensive experience managing large venues or multi-unit operations with a proven track record of success in managing P&L responsibilities and leading teams. They must be flexible to work evenings, weekends, and holidays, demonstrating a commitment to surpassing expectations and delivering outstanding client and guest experiences. This role also entails physical demands such as lifting, bending, and prolonged standing or walking, emphasizing the importance of safety and professionalism. Aramark offers a unique opportunity to grow professionally within a global company that values diversity, inclusion, and innovation, providing a meaningful career path with substantial rewards and recognition.
Aramark is currently seeking a highly experienced and dynamic Senior General Manager to join their team at Acrisure Stadium. This vital position will oversee food and beverage operations, including concessions, catering, and premium dining services, all within a multi-million dollar revenue environment. The Senior General Manager will be responsible for planning, managing, and leading multiple contracted services while meeting demanding financial and operational objectives. Working closely with a team of salaried managers and direct reports, the successful candidate will be charged with supporting and executing large-scale events such as major sports games, concerts, catering, and other stadium-wide special events. This role requires a leader who is hands-on with operational execution while effectively managing client relationships to ensure exceptional service delivery and guest satisfaction.
As a Senior General Manager, the individual will have full P&L responsibility for food and beverage, demonstrating strong financial acumen and data-driven decision-making capabilities. The position is salaried and bonus eligible, with incentives tied to performance and achieving key financial targets. The role demands an entrepreneurial spirit to develop new concepts that increase revenue streams, particularly in public foods/concessions, premium services, and catering. Furthermore, the Senior General Manager will partner with district leaders to strategize business development and growth opportunities. Effective leadership skills are essential, as this role manages a large team across various units and concepts in a fast-paced, high-volume environment.
Aramark’s ideal candidate will have extensive experience managing large venues or multi-unit operations with a proven track record of success in managing P&L responsibilities and leading teams. They must be flexible to work evenings, weekends, and holidays, demonstrating a commitment to surpassing expectations and delivering outstanding client and guest experiences. This role also entails physical demands such as lifting, bending, and prolonged standing or walking, emphasizing the importance of safety and professionalism. Aramark offers a unique opportunity to grow professionally within a global company that values diversity, inclusion, and innovation, providing a meaningful career path with substantial rewards and recognition.
Job Requirements
- Minimum 5+ years of large venue or multi-unit management experience
- Experience managing P&L in a complex environment
- Strong leadership skills managing large teams
- Ability to develop and implement new food and beverage concepts
- Excellent client relationship management skills
- Willingness to work flexible hours including evenings, weekends and holidays
- Physical ability to perform tasks including lifting, bending, pushing, pulling and/or extended walking and standing
- Willingness to wear uniforms and personal protective equipment
Job Qualifications
- Minimum 5+ years of large venue or multi-unit management experience
- Premium and concessions management experience preferred
- Direct P&L responsibility within a comparably scoped environment
- Ability to lead a large team of culinary and operations managers in a high volume, fast-paced environment
- Ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business
- A passion for food and beverage with an ability to identify and develop successful concepts
- Ability to communicate effectively with clients and senior management
- Ability to respond effectively to changing demands
- P&L accountability and/or contract-managed service experience is desirable
- Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays
Job Duties
- Full P&L responsibility in regard to food and beverage
- Manage the client relationship at the location, while providing hands-on execution and leadership of operations
- Leadership of a large team of managers and workforce throughout multiple units and concepts
- Developing new concepts to increase existing revenue sources for public foods/concessions, premium service, and catering outlets
- Partner with District Manager and Sr leaders to plan and execute business development strategy for growth
- Recruitment and development of new and existing managers
- Interact successfully with the client, stadium guests, and team members on a regular basis
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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