Senior Front Desk

ECHO Suites Extended Stay by Wyndham Plano Frisco is part of a new and rapidly growing extended stay hotel brand, strategically located in a prime area to serve guests who are seeking comfortable and flexible lodging options. The brand offers a modern and convenient environment for travelers looking for longer stays with home-like amenities. ECHO Suites Extended Stay is managed by Gulf Coast Hotel Management, Inc., a dynamic and evolving employer that values growth, teamwork, and employee development. Gulf Coast Hotel Management emphasizes fostering a friendly atmosphere where employees can work, grow, and advance in a supportive environment, showing a strong commitment to its team members. The company culture promotes leadership, integrity, and collaboration, making it an attractive place for hospitality professionals who want to build a rewarding career.

The Senior Front Desk Associate at ECHO Suites Extended Stay plays a vital leadership role responsible for managing the daily operations at the hotel’s front desk. This position requires overseeing all check-in and check-out processes to ensure a seamless and positive guest experience. The Senior Front Desk Associate also serves as a mentor and a key resource for other front desk associates, supporting their development and ensuring exceptional service delivery. Additionally, the role acts as a back-up to the Hotel General Manager, stepping in to ensure continuity in hotel operations when required. Candidates for this role must be highly organized, able to prioritize multiple tasks efficiently, and capable of performing well under pressure in a fast-paced hospitality environment. Strong leadership and communication skills are essential, alongside a genuine commitment to honesty and integrity in all duties. This role offers an exciting opportunity to join a new and fast-growing brand within a supportive and employee-focused company. The company offers competitive benefits including health and dental insurance, a 401(k) with employer match, paid time off, holiday pay, employee assistance, discounts, and opportunities for bonuses, all of which contribute to an engaging and rewarding work environment. This is a full-time position designed for someone who is motivated to lead by example and positively impact guest satisfaction and associate teamwork at ECHO Suites Extended Stay by Wyndham Plano Frisco.