Job Overview
Employment Type
Full-time
Compensation
Salary
Range $78,000.00 - $102,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
bonus eligibility
employee discount
Career development opportunities
Job Description
W Nashville, part of the prestigious W Hotels brand under Marriott International, is a vibrant and dynamic luxury hotel located in the heart of Nashville, Tennessee. Known for its contemporary design, innovative service, and lively atmosphere, W Nashville offers guests a unique blend of modern sophistication and Southern hospitality. The hotel serves as a hub for both business and leisure travelers, providing exceptional amenities including stylish accommodations, diverse dining options, and vibrant entertainment spaces. W Nashville is dedicated to delivering memorable experiences that ignite curiosity and expand worlds for every guest. As part of Marriott International, the hotel embraces a strong commitment to diversity, inclusion, and equal opportunity, fostering a workplace culture where associates’ unique backgrounds and talents are celebrated and valued.
The Food and Beverage Manager role at W Nashville is a key leadership position within the hotel’s operation, responsible for supervising and managing daily food and beverage shift operations to ensure the highest standards of quality, compliance, and customer satisfaction. This full-time management position offers an annual salary range of $78,000 to $102,000 with bonus eligibility, reflecting the importance of this role to the hotel's success. The manager will oversee multiple aspects of the food and beverage department, including monitoring operations, maintaining budgets, supporting and developing staff, and ensuring coordination across areas such as supply ordering, cleaning programs, and service quality. The successful candidate will be proactive in upholding brand policies and legal standards, fostering an environment that motivates team members to deliver exceptional service consistently.
In this role, the Food and Beverage Manager will lead by example and serve as a role model for service excellence, guest relations, and employee engagement. They will cultivate collaborative relationships within the team, encourage mutual respect and cooperation, and prioritize employee development through coaching and mentoring. The manager will also be deeply involved in human resource activities such as performance appraisals, hiring, disciplinary actions, and ensuring fair treatment and retention of staff. Regularly reviewing guest feedback and satisfaction scores will help shape strategies for continuous service improvements. Additionally, the manager will take an active part in financial oversight, analyzing budgets and payroll reports to maintain operational efficiency.
W Nashville’s Food and Beverage Manager must be approachable and accessible to both guests and employees, demonstrating a passion for service and an unwavering commitment to the brand’s philosophy. The role requires an individual who thrives in a fast-paced, hospitality-driven environment and who is equipped with the skills to balance operational demands with team leadership and customer satisfaction. As part of W Hotels and Marriott International, the opportunity offers not only a rewarding career path but also the chance to be part of a global team dedicated to innovation and excellence in luxury hospitality. Join W Nashville to ignite your curiosity, expand your horizons, and belong to an inspiring community where you can become your best professional self.
The Food and Beverage Manager role at W Nashville is a key leadership position within the hotel’s operation, responsible for supervising and managing daily food and beverage shift operations to ensure the highest standards of quality, compliance, and customer satisfaction. This full-time management position offers an annual salary range of $78,000 to $102,000 with bonus eligibility, reflecting the importance of this role to the hotel's success. The manager will oversee multiple aspects of the food and beverage department, including monitoring operations, maintaining budgets, supporting and developing staff, and ensuring coordination across areas such as supply ordering, cleaning programs, and service quality. The successful candidate will be proactive in upholding brand policies and legal standards, fostering an environment that motivates team members to deliver exceptional service consistently.
In this role, the Food and Beverage Manager will lead by example and serve as a role model for service excellence, guest relations, and employee engagement. They will cultivate collaborative relationships within the team, encourage mutual respect and cooperation, and prioritize employee development through coaching and mentoring. The manager will also be deeply involved in human resource activities such as performance appraisals, hiring, disciplinary actions, and ensuring fair treatment and retention of staff. Regularly reviewing guest feedback and satisfaction scores will help shape strategies for continuous service improvements. Additionally, the manager will take an active part in financial oversight, analyzing budgets and payroll reports to maintain operational efficiency.
W Nashville’s Food and Beverage Manager must be approachable and accessible to both guests and employees, demonstrating a passion for service and an unwavering commitment to the brand’s philosophy. The role requires an individual who thrives in a fast-paced, hospitality-driven environment and who is equipped with the skills to balance operational demands with team leadership and customer satisfaction. As part of W Hotels and Marriott International, the opportunity offers not only a rewarding career path but also the chance to be part of a global team dedicated to innovation and excellence in luxury hospitality. Join W Nashville to ignite your curiosity, expand your horizons, and belong to an inspiring community where you can become your best professional self.
Job Requirements
- High school diploma or GED
- five years experience in food and beverage, culinary, or related professional area
- or two-year degree from an accredited university in food service management, hotel and restaurant management, hospitality, business administration, or related major
- three years experience in food and beverage, culinary, or related professional area
- strong leadership skills
- excellent communication skills
- ability to manage budgets and operations
- capability to work flexible hours
- knowledge of F and B policies and procedures
- ability to motivate and develop team members
- proficiency in performance management
- commitment to guest satisfaction
- legal eligibility to work in the United States
Job Qualifications
- High school diploma or GED with five years experience in food and beverage or culinary fields
- or a two-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with three years experience
- demonstrated leadership and team management skills
- strong knowledge of food and beverage operations and compliance standards
- excellent customer service and communication skills
- ability to manage budgets and control expenses
- experience in coaching and mentoring employees
- proficiency in performance appraisal and human resource activities
- knowledge of brand philosophy and service culture
- problem-solving and decision-making abilities
- ability to work in a fast-paced hospitality environment
Job Duties
- Assists in the ordering of food and beverage supplies, cleaning supplies, and uniforms
- supervises daily food and beverage shift operations ensuring compliance with policies and procedures
- supports and supervises a monthly self inspection program
- operates all department equipment as necessary and reports malfunctions
- supervises staffing levels to meet guest service, operational needs, and financial objectives
- encourages and builds mutual trust, respect, and cooperation among team members
- understands employee positions to perform duties in their absence
- develops goals and plans to prioritize and accomplish work
- monitors and maintains productivity levels of employees
- verifies team members understand brand philosophy
- maintains operating budget and ensures compliance with legal obligations
- assists supervisors in meeting changing team needs
- celebrates successes and failures
- communicates areas needing attention
- coordinates cleaning programs and recommends improvements
- establishes and maintains open, collaborative relationships
- creates a motivated and empowered property environment
- follows recovery plans
- stays available and approachable for team members
- demonstrates knowledge of brand service culture
- provides exceptional customer service that exceeds expectations
- improves service through coaching and feedback
- serves as a role model for service behaviors
- proactively addresses guest concerns
- sets a positive example for guest relations
- reviews guest feedback and satisfaction results
- responds timely to customer service requests
- provides guidance and direction to subordinates
- administers performance appraisals
- conducts hourly employee evaluations
- communicates performance expectations
- ensures fair treatment and retention
- identifies developmental needs and provides coaching
- enforces disciplinary procedures
- interviews and hires staff
- manages beverage purchasing and control
- observes service behaviors and provides feedback
- communicates effectively with staff
- analyzes information to solve problems
- performs hourly job functions if necessary
- maintains professionalism and courtesy
- comprehends budgets and reports
- performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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