Senior Food and Beverage Manager - Curveball Kitchen and Bullseye
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $80,000.00
Benefits
Competitive wages
People-first culture
Health Insurance
retirement savings
growth opportunities
Paid Time Off
festive environment
perks and discounts
Job Description
Pyramid Global Hospitality is a premier hospitality management company renowned for its extensive portfolio, which includes over 200 hotels and resorts across the United States, Caribbean, and Europe, and a workforce exceeding 18,000 associates. Operating under a wide-reaching platform that incorporates Benchmark Resorts & Hotels, known for unique independent properties; Axiom Hospitality, focusing on European hotel management; and PYRAMIDWORKS, providing integrated workplace and facilities services, the company leverages its global scale while maintaining a hands-on, guest-centered approach. With corporate offices strategically located in Boston, The Woodlands, Texas, and London, Pyramid emphasizes operational excellence, exceptional service, and sustainable long-term partnerships across its diverse properties.
Embedded in Pyramid's mission is a deep commitment to its people, fostering an environment where associates feel respected, supported, and empowered to advance their careers. Employees engage with seasoned leaders, receive meaningful stretch assignments, and gain exposure to varied properties and markets. Whether beginning a hospitality career or bringing extensive experience, team members find ample opportunities for growth and impact. This focus on culture and commitment has established Pyramid and its properties as distinguished in the industry, with accolades from sources such as USA Today, The Boston Globe, and Travel + Leisure.
Situated in Oklahoma City along the scenic Oklahoma River in the bustling Horizons District lies OKANA Resort & Indoor Waterpark, a standout property within Pyramid's portfolio. Featuring a dynamic indoor waterpark, over 400 well-appointed guest rooms including premium riverfront accommodations, diverse dining options, and expansive meeting and event spaces covering approximately 30,000 square feet, OKANA is a vibrant career destination within the hospitality sector. The resort combines an engaging atmosphere with a strategic location near downtown Oklahoma City, offering professionals a rewarding environment to cultivate their careers.
The Senior Food and Beverage Restaurant Manager role at OKANA specifically oversees operations for the Curveball Kitchen and Bullseye Boardwalk Restaurants. This full-time position offers a competitive salary range of $75,000 to $80,000. The manager leads efforts to ensure that food and service quality meet or exceed guest expectations through close collaboration with culinary and service teams. Responsibilities include staff selection, training, and directing daily operations to foster a positive service culture aligned with Pyramid’s standards.
As a senior leader, the manager plays a critical role in budget management, employee development, compliance with sanitary and safety regulations, and guest satisfaction. This client-facing role demands strong leadership, financial acumen, and a passion for creating memorable guest experiences. Team members at OKANA are known as Experience Curators who craft over-the-top personalized experiences, making each guest interaction exceptional.
The role is ideal for candidates with a bachelor’s degree in hospitality management or related fields, combined with four or more years of restaurant management experience, preferably in high-volume, multi-restaurant environments. The ability to deliver excellent customer service, lead effective training, manage budgets, and possess relevant food and beverage certifications are crucial for success in this role.
OKANA Resort & Indoor Waterpark offers a people-first culture that values employee contributions and promotes growth opportunities. Benefits include competitive wages, health insurance, retirement savings plans, paid time off, festive work environments, and exclusive perks and discounts. The resort is dedicated to maintaining a diverse and inclusive workplace and is an equal opportunity employer. Those joining OKANA become part of a dynamic team within a world-class hospitality destination where career aspirations can truly flourish.
Embedded in Pyramid's mission is a deep commitment to its people, fostering an environment where associates feel respected, supported, and empowered to advance their careers. Employees engage with seasoned leaders, receive meaningful stretch assignments, and gain exposure to varied properties and markets. Whether beginning a hospitality career or bringing extensive experience, team members find ample opportunities for growth and impact. This focus on culture and commitment has established Pyramid and its properties as distinguished in the industry, with accolades from sources such as USA Today, The Boston Globe, and Travel + Leisure.
Situated in Oklahoma City along the scenic Oklahoma River in the bustling Horizons District lies OKANA Resort & Indoor Waterpark, a standout property within Pyramid's portfolio. Featuring a dynamic indoor waterpark, over 400 well-appointed guest rooms including premium riverfront accommodations, diverse dining options, and expansive meeting and event spaces covering approximately 30,000 square feet, OKANA is a vibrant career destination within the hospitality sector. The resort combines an engaging atmosphere with a strategic location near downtown Oklahoma City, offering professionals a rewarding environment to cultivate their careers.
The Senior Food and Beverage Restaurant Manager role at OKANA specifically oversees operations for the Curveball Kitchen and Bullseye Boardwalk Restaurants. This full-time position offers a competitive salary range of $75,000 to $80,000. The manager leads efforts to ensure that food and service quality meet or exceed guest expectations through close collaboration with culinary and service teams. Responsibilities include staff selection, training, and directing daily operations to foster a positive service culture aligned with Pyramid’s standards.
As a senior leader, the manager plays a critical role in budget management, employee development, compliance with sanitary and safety regulations, and guest satisfaction. This client-facing role demands strong leadership, financial acumen, and a passion for creating memorable guest experiences. Team members at OKANA are known as Experience Curators who craft over-the-top personalized experiences, making each guest interaction exceptional.
The role is ideal for candidates with a bachelor’s degree in hospitality management or related fields, combined with four or more years of restaurant management experience, preferably in high-volume, multi-restaurant environments. The ability to deliver excellent customer service, lead effective training, manage budgets, and possess relevant food and beverage certifications are crucial for success in this role.
OKANA Resort & Indoor Waterpark offers a people-first culture that values employee contributions and promotes growth opportunities. Benefits include competitive wages, health insurance, retirement savings plans, paid time off, festive work environments, and exclusive perks and discounts. The resort is dedicated to maintaining a diverse and inclusive workplace and is an equal opportunity employer. Those joining OKANA become part of a dynamic team within a world-class hospitality destination where career aspirations can truly flourish.
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- Minimum 4 years of restaurant management experience
- Experience in high volume multi-restaurant and bar environment
- Excellent customer service skills
- Proven leadership and training experience
- Fluent in English
- Strong financial acumen
- Effective time management skills
- Current Food & Beverage certifications
Job Qualifications
- Bachelor's degree in hospitality management or related field preferred
- 4+ years of experience in restaurant management, including independent restaurants
- Previous experience in high volume multi-restaurant and bar environment
- Excellent customer service skills
- Successful track record in training and leadership
- Read, write, and speak English fluently
- communicates clearly and concisely with guests and staff
- Good financial acumen to understand and help impact results from a sales and cost control perspective
- Sound time management skills
- Maintain all relevant Food & Beverage certifications
Job Duties
- Assist in achieving budgeted revenue and labor expenses
- Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards
- Direct and maintain food handling in compliance with sanitation laws
- Ensure compliance with all Pyramid Global Hospitality policies and procedures
- Investigate and resolve food quality and service complaints
- Maintain work areas clean and organized
- Maintain employee appearance standards in food and beverage department
- Maintain procedures for securing of moneys
- Maintain procedures for security of all hotel equipment
- Manage in compliance with local, state, and federal laws and regulations
- Help maximize food and beverage department profitability
- Help monitor budget to ensure efficient operation and to ensure expenditures stay within budget limitations
- Promote employee empowerment
- Maintain high levels of employee satisfaction
- Report unsafe conditions immediately
- Select, train, supervise, develop, discipline and counsel employees in accordance with Pyramid Global Hospitality policies and procedures
- Complete other duties as assigned by supervisor to include cross training
- Implement and maintain local and corporate sales and marketing plans
- Perform in the capacity of any position supervised
- Respond to all food and beverage-related guest correspondence
- Review all daily food specials for presentation, quality and pricing
- Conduct or assist in scheduling liquor liability training
- Assist managers in lowering attrition
- Conduct/attend departmental meetings
- Conduct performance appraisals
- Help develop short and long-term financial operating plans
- Implement and maintain incentive programs
- Help maintain inventory control
- Maintain MSDS procedures according to OSHA
- Maintain procedures for credit control and handling financial transactions
- Menu development – restaurants/lounge concepts
- Participate in the development of the annual budget
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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