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Senior Food and Beverage Manager

Job Overview

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Compensation

Hourly
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
wellness programs

Job Description

Bishop's Lodge, Auberge Collection is a distinguished, luxurious resort nestled in the captivating landscape of Santa Fe, New Mexico. This legendary landmark, re-imagined with deep respect for its heritage, spans 317 secluded acres adjacent to Santa Fe National Forest and is just minutes from the vibrant downtown area. It offers 98 elegantly appointed rooms that showcase organic adobe architecture, reflecting the rich cultural heritage of New Mexico and creating an authentic and soulful sense of place. The resort is designed to provide guests with an immersive experience that seamlessly blends natural beauty with unparalleled comfort and service. Amenities at Bishop's Lodge include an array of exhilarating outdoor activities, historic horse stables, a fully equipped fitness center, an inviting pool, a private onsite stream for fly fishing and casting lessons, and the indulgent Stream Dance Spa offering holistic healing arts experiences. Dining is a highlight at Bishop's Lodge, with several unique venues including the signature SkyFire restaurant, known for its exceptional culinary offerings. The property also features expansive event spaces such as The Hall with 3,200 square feet of meeting space and the historic Lamy Chapel and Lawn that offers dramatic views of the Tesuque Valley. Recently, the resort introduced The Bunkhouse, an ideal setting for family gatherings with its 12 individual bedrooms designed for intimacy and comfort. Bishop's Lodge operates as part of the prestigious Auberge Collection, a portfolio known for its luxury hotels, resorts, and residences that emphasize the soul of each locale through inspired design, cuisine, wellbeing, and service. Auberge Collection is dedicated to creating unforgettable guest experiences in some of the world's most desirable destinations. The property is proudly owned by Friedkin, a dynamic family of global brands with roots in various industries including hospitality, automotive, entertainment, and sports. Friedkin remains committed to innovation and excellence, with a mission to redefine industry standards and provide transformative experiences for its customers and guests. As part of this elite group, Bishop's Lodge reflects these values and maintains a strong reputation for excellence in all aspects of its operation.

The Senior Food & Beverage Manager role at Bishop's Lodge, Auberge Collection is a leadership position critical to maintaining and enhancing the resort's renowned service culture and operational excellence. The role is full-time and centers on delivering a superior dining experience that aligns with the resort's brand of luxury and authenticity. The manager will oversee all daily operations across various food and beverage outlets, ensuring flawless execution and consistency in service. A key responsibility is to lead, mentor, and develop a motivated, high-performing food and beverage team through effective coaching, training, and feedback. The role requires a hands-on leader who can drive operational readiness, streamline service flow, and ensure adherence to Auberge Collection's established brand standards. The successful candidate will actively analyze guest feedback, service quality, and operational trends, implementing continuous improvements that boost guest satisfaction and enhance financial performance. Strategic planning forms a major part of the position, including the development and execution of service enhancements, revenue-generating programs, and up-selling strategies to maximize profitability. Equally important is embodying and promoting the culture and values of Auberge Resorts Collection, ensuring these ideals resonate throughout every guest interaction and team member engagement. The Senior Food & Beverage Manager will play a pivotal role in upholding the resort's reputation for exceptional service, culinary distinction, and a genuine sense of place, thereby contributing to memorable guest experiences and the overall success of Bishop's Lodge, Auberge Collection.

Job Requirements

  • High school diploma or equivalent
  • Minimum three years of experience managing food and beverage operations
  • Proven track record in leading and developing teams
  • Familiarity with financial management and analysis
  • Strong communication and organizational skills
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • Three years' experience in managing food and beverage operations
  • Proven experience in driving a profitable operation and managing F&B teams
  • Experience executing events in a variety of settings with a keen eye for detail
  • Aptitude for financial management, financial reports and analysis
  • Demonstrated track record of strong attention to detail and effective communication skills

Job Duties

  • Lead, mentor, and develop a high-performing service team by providing consistent coaching, training, and performance feedback to uphold exceptional service standards
  • Direct and manage day-to-day restaurant and outlet operations, ensuring smooth service flow, operational readiness, and adherence to brand standards
  • Continuously evaluate service quality, guest feedback, and operational trends, implementing improvements to enhance guest satisfaction and overall performance
  • Develop and execute strategic initiatives including service enhancements, revenue-driving programs, and effective up-selling techniques to maximize profitability
  • Champion and sustain the culture and values of Auberge Resorts Collection, ensuring they are consistently reflected in every guest and employee interaction

Job Criteria

Experience

Mid Level (3-7 years)


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