
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,800.00 - $72,600.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional service across its diverse portfolio of brands. Among its distinguished luxury offerings is JW Marriott, a brand that epitomizes sophisticated elegance and personalized experiences in gateway cities and distinctive resort locations worldwide. Marriott Hotels, part of Marriott International, continuously strive to elevate the art of hospitality by innovating at every opportunity while maintaining the warm and familiar comfort guests expect. At Marriott, the work culture is built on inclusivity, respect for diverse backgrounds, and providing unparalleled opportunities for growth and development. The company prides itself on fostering an environment where associates feel valued, empowered, and motivated to deliver the very best in guest services. Marriott actively promotes equal employment opportunities and is dedicated to supporting associates through comprehensive training, development programs, and a holistic approach to well-being. This culture is especially evident within JW Marriott, where associates are encouraged to be confident, genuine, and intuitive, creating an atmosphere of camaraderie among a diverse and talented team. Marriott International welcomes candidates who aspire to join a community that emphasizes innovation, recognition, and the pursuit of personal and professional passions within a luxury setting.
The Food and Beverage (F&B) Supervisor plays a pivotal role within this esteemed hospitality environment. This full-time position is responsible for overseeing the daily F&B shift operations, ensuring strict adherence to all company policies, standards, and procedural guidelines. The role demands a strategic approach to managing resources, supervising staff, maintaining operational standards, and delivering outstanding guest service that consistently meets or exceeds customer expectations. The Food and Beverage Supervisor assists in ordering supplies, managing budgets, and supporting monthly inspection programs to uphold high-quality standards. Leadership qualities are essential, as this role involves fostering mutual trust, respect, and cooperation among team members while actively contributing to employee development through coaching and mentoring. The supervisor must be adept at handling the complexities of human resource activities, including performance appraisals, hiring, disciplining, and employee retention strategies. Guest satisfaction is at the core of the position, requiring proactive approaches to service recovery and responsiveness to guest feedback. The role also entails operational oversight, such as coordinating cleaning programs, managing equipment functionality, and ensuring compliance with legal and brand standards. This position offers an exciting opportunity for experienced professionals eager to contribute to Marriott’s legacy of exceptional hospitality, providing them with a dynamic work environment where they can excel and grow alongside a global team committed to excellence and innovation.
The Food and Beverage (F&B) Supervisor plays a pivotal role within this esteemed hospitality environment. This full-time position is responsible for overseeing the daily F&B shift operations, ensuring strict adherence to all company policies, standards, and procedural guidelines. The role demands a strategic approach to managing resources, supervising staff, maintaining operational standards, and delivering outstanding guest service that consistently meets or exceeds customer expectations. The Food and Beverage Supervisor assists in ordering supplies, managing budgets, and supporting monthly inspection programs to uphold high-quality standards. Leadership qualities are essential, as this role involves fostering mutual trust, respect, and cooperation among team members while actively contributing to employee development through coaching and mentoring. The supervisor must be adept at handling the complexities of human resource activities, including performance appraisals, hiring, disciplining, and employee retention strategies. Guest satisfaction is at the core of the position, requiring proactive approaches to service recovery and responsiveness to guest feedback. The role also entails operational oversight, such as coordinating cleaning programs, managing equipment functionality, and ensuring compliance with legal and brand standards. This position offers an exciting opportunity for experienced professionals eager to contribute to Marriott’s legacy of exceptional hospitality, providing them with a dynamic work environment where they can excel and grow alongside a global team committed to excellence and innovation.
Job Requirements
- high school diploma or GED or associate degree related to food service or hospitality
- minimum three to five years experience in food and beverage or culinary professional area
- strong leadership abilities
- effective communication skills
- ability to manage operational budgets
- knowledge of standard operating procedures and compliance regulations
- ability to work flexible hours
- capacity to handle multiple priorities
- commitment to providing exceptional customer service
- experience in coaching and mentoring staff
Job Qualifications
- high school diploma or GED
- minimum five years experience in food and beverage, culinary, or related professional area
- or two-year degree in food service management, hotel and restaurant management, hospitality, business administration, or related major
- minimum three years experience in food and beverage, culinary, or related professional area
- strong leadership and supervisory skills
- excellent communication and interpersonal skills
- knowledge of food and beverage operations and standards
- ability to manage budgets and staffing
- customer service orientation
- proficiency in staff training and development
- familiarity with standard operating procedures and legal compliance
- problem-solving and decision-making skills
Job Duties
- assists in ordering food and beverage supplies, cleaning supplies, and uniforms
- supervises daily food and beverage shift operations and ensures compliance with all policies and procedures
- supports and supervises monthly self-inspection programs
- operates department equipment and reports malfunctions
- supervises staffing levels to meet guest service, operational needs, and financial objectives
- encourages mutual trust, respect, and cooperation among team members
- monitors and maintains employee productivity
- ensures compliance with brand specific philosophies
- manages operating budgets and legal obligations
- assists supervisors in meeting team member needs
- communicates areas needing attention and follows up
- coordinates cleaning programs and recommends improvements
- establishes open collaborative relationships with employees
- creates a motivating and empowering environment
- follows property specific recovery plans
- provides exceptional customer service and proactively addresses guest concerns
- reviews guest feedback and results with employees
- manages human resource activities including performance appraisals, hiring, disciplinary actions, and training
- manages beverage purchasing and control procedures
- analyzes information to solve problems and makes decisions
- performs hourly job functions if necessary
- extends professionalism and courtesy to team members
- comprehends budgets, operating statements, and payroll reports
- performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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