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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $61,300.00 - $71,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible work schedule
Job Description
Our establishment is a distinguished luxury hotel known for providing exceptional hospitality experiences. We pride ourselves on delivering outstanding guest services and maintaining high standards across all departments, including food and beverage. As a leader in the hospitality industry, we are committed to excellence, innovation, and continuous professional development for our team members. With multiple food and beverage outlets ranging from fine dining restaurants to vibrant bars, we cater to a diverse clientele seeking memorable dining experiences. Our commitment to quality, service, and guest satisfaction has positioned us as a premier destination for both leisure and business travelers seeking refined... Show More
Job Requirements
- Ability to speak, read, write and understand English
- Minimum of 5 years restaurant, bar, or hospitality management experience required
- Must have working knowledge of point of sale systems
- Strong customer service experience, interpersonal, and communication skills required
- Strong analytical, decision-making and problem-solving skills required
- Ability to multi-task and work in a fast-paced, dynamic environment
- Ability to be flexible, adaptable and responsive to change
Job Qualifications
- High school degree or equivalent
- Associate, bachelor’s and/or culinary degree preferred
- Minimum of 5 years restaurant, bar, or hospitality management experience
- Strong customer service, interpersonal and communication skills
- Ability to multi-task and work in a fast-paced, dynamic environment
- Strong analytical, decision-making and problem-solving skills
- Professional demeanor appropriate for a luxury environment
Job Duties
- Lead all hiring and training of restaurant and bar while ensuring effective onboarding and training
- Understand all programs, procedures, standards, specifications, guidelines and training protocols
- Collaborate with senior leadership, restaurant general managers and chefs de cuisine to create a culture and restaurant work environment based upon respect
- Foster opportunities for the team to learn, grow and develop their abilities
- Review the daily business levels, anticipate critical situations and plan effective solutions to expedite these situations
- Prepare weekly work schedules in accordance with staffing guidelines, labor forecasts and assign work for efficient use of equipment and personnel
- Ensure restaurant appearance meets and exceeds standards and maintain compliance with all health and safety regulations
- Investigate and resolve customer complaints regarding food quality, service or accommodations
- Maintain the operating budget of restaurants and bars through proper procurement and forecasting
- Manage internal guest needs, performance management, attendance and development
- Implement procedures to increase guest and employee satisfaction
- Coordinate outlet operations with other hotel departments to ensure efficient guest service and employee satisfaction
- Develop, implement and change beverage menu items
- Perform additional duties and projects as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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