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Senior F&B Manager

Job Overview

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Compensation

Salary
Range $80,000.00 - $90,000.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development programs
performance bonuses

Job Description

Highgate Hotels is a prominent real estate investment and hospitality management company with an impressive portfolio valued at over 15 billion dollars, managing more than 400 hotels globally across North America, Europe, the Caribbean, and Latin America. With over 30 years of experience, Highgate has established itself as a pioneer and innovator in the hospitality industry, delivering expert guidance through every stage of the property lifecycle. This includes phases such as planning, development, recapitalization, and disposition. The company's success is driven by its dedication to developing and managing a wide array of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, all designed to offer contemporary programming and incorporate cutting-edge digital expertise.

Highgate distinguishes itself with the use of advanced revenue management tools that allow for efficient identification and prediction of evolving market dynamics. This strategic approach plays a crucial role in exceeding performance expectations and maximizing the value of the assets under management. The organization boasts an executive team comprised of seasoned hospitality leaders and maintains corporate offices worldwide, positioning Highgate as a trusted partner to top ownership groups and major international hotel brands.

Park Central New York Hotel, managed by Highgate, combines Midtown convenience with classic hospitality and complete comfort in an iconic location. Situated in the heart of Midtown Manhattan, this hotel offers guests a unique experience by blending a celebrated past with a modern and stylish environment. The Park Central New York Hotel serves as a refuge amid the vibrant energy of New York City, providing guests with top-tier amenities and a distinctive atmosphere that honors its glamorous history while delivering contemporary appeal.

The role within Highgate Hotels involves working in a dynamic, fast-paced environment where excellence in guest service and operational efficiency are paramount. Employees are expected to contribute to the company’s legacy of outstanding hospitality by upholding the company’s standards and delivering memorable experiences to guests. Being part of Highgate means engaging with a culture of innovation, professionalism, and dedication to quality in all aspects of hospitality management. The yearly compensation reflects the significance of this role and the level of expertise required to thrive in Highgate’s esteemed portfolio of properties.

Job Requirements

  • Bachelor's degree in hospitality management or related field
  • minimum of 3 years experience in hotel management
  • excellent communication skills
  • strong organizational skills
  • ability to work flexible hours including weekends and holidays
  • proficiency with hotel management systems
  • customer service oriented

Job Qualifications

  • Bachelor's degree in hospitality management or related field
  • prior experience in hotel management
  • strong leadership and communication skills
  • proficiency in revenue management software
  • ability to work in a fast-paced environment
  • problem-solving and decision-making abilities

Job Duties

  • Manage day-to-day hotel operations
  • coordinate with different departments to ensure guest satisfaction
  • oversee staff performance and training
  • implement company policies and procedures
  • handle customer inquiries and complaints promptly
  • monitor budgeting and financial performance
  • ensure compliance with health and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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