Senior Events Manager - Hotel del Coronado, A Curio Collection by Hilton
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $88,000.00
Work Schedule
Standard Hours
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security through retirement plans
Job Description
The iconic Hotel del Coronado is a landmark destination located on Coronado Island just minutes away from Downtown San Diego. Established in 1888, this historic 28-acre property is one of the last surviving wooden Victorian beach resorts in the world. Following an extensive $400 million renovation and expansion, the resort boasts more than 750 rooms, cottages, and villas, along with 65,000 square feet of versatile banquet and event space. Guests can also enjoy a variety of dining options across 10 food and beverage outlets, including four restaurants, two bars, a food truck, marketplace, ice cream shop, and in-room dining services. Hotel del Coronado blends timeless charm with modern luxuries, creating an unforgettable experience for visitors.
As part of the Hilton portfolio, the hotel is committed to delivering unparalleled hospitality, including exceptional team member support and development. Hilton is recognized globally not only for its excellence in guest service but also for fostering a workplace culture that values integrity, leadership, teamwork, and accountability.
The Senior Event Manager role is a pivotal position within the Catering and Events team at Hotel del Coronado. This role involves overseeing the planning and execution of large-scale, complex full-service meetings, conventions, and events. The ideal candidate will have 2-5 years of experience in event planning and leadership, preferably with a background in full-service hotel event management and familiarity with Delphi event management software.
In this role, the Senior Event Manager will be responsible for managing all phases of event execution, including coordinating with sales teams, managing client relationships, optimizing revenue opportunities through upselling and enhancements, and guiding the performance of event staff. The Senior Event Manager acts as the primary contact for clients on-property, ensuring seamless transitions, handling proactive issue resolution, and delivering memorable experiences that align with Hilton's core values. Additionally, this individual will support leadership by stepping in as needed and making informed decisions during complex situations.
The position demands exceptional hospitality skills, attention to detail, and the ability to navigate fast-paced, dynamic event environments. The Senior Event Manager will play a critical role in maintaining the hotel's reputation as a premier event destination while fostering long-term client relationships and maximizing operational efficiency. By joining the prestigious Hotel del Coronado, candidates will be part of a historic institution that combines tradition with innovation and offers unparalleled opportunities for professional growth within the Hilton family.
As part of the Hilton portfolio, the hotel is committed to delivering unparalleled hospitality, including exceptional team member support and development. Hilton is recognized globally not only for its excellence in guest service but also for fostering a workplace culture that values integrity, leadership, teamwork, and accountability.
The Senior Event Manager role is a pivotal position within the Catering and Events team at Hotel del Coronado. This role involves overseeing the planning and execution of large-scale, complex full-service meetings, conventions, and events. The ideal candidate will have 2-5 years of experience in event planning and leadership, preferably with a background in full-service hotel event management and familiarity with Delphi event management software.
In this role, the Senior Event Manager will be responsible for managing all phases of event execution, including coordinating with sales teams, managing client relationships, optimizing revenue opportunities through upselling and enhancements, and guiding the performance of event staff. The Senior Event Manager acts as the primary contact for clients on-property, ensuring seamless transitions, handling proactive issue resolution, and delivering memorable experiences that align with Hilton's core values. Additionally, this individual will support leadership by stepping in as needed and making informed decisions during complex situations.
The position demands exceptional hospitality skills, attention to detail, and the ability to navigate fast-paced, dynamic event environments. The Senior Event Manager will play a critical role in maintaining the hotel's reputation as a premier event destination while fostering long-term client relationships and maximizing operational efficiency. By joining the prestigious Hotel del Coronado, candidates will be part of a historic institution that combines tradition with innovation and offers unparalleled opportunities for professional growth within the Hilton family.
Job Requirements
- 2-5 years of experience in event planning and leadership
- Experience with full-service hotel events preferred
- Familiarity with Delphi software preferred
- Strong interpersonal and communication skills
- Ability to manage multiple large-scale events simultaneously
- Capable of problem-solving and making decisions under pressure
- Flexibility to work varied hours including weekends and holidays
Job Qualifications
- 2-5 years of experience in event planning and leadership
- Experience in full-service hotel event management preferred
- Proficiency with Delphi event management software preferred
- Demonstrated leadership and team management skills
- Strong client relationship management abilities
- Excellent communication and organizational skills
- Ability to handle complex and dynamic event situations
Job Duties
- Execute complex events by managing event documentation, facilitate seamless transitions from Sales to service, serve as the primary client contact on property to ensure smooth execution, proactive issue resolution, and an exceptional event experience
- Own the client relationship by building trust and rapport as the primary point of contact throughout the event lifecycle, proactively manage expectations, resolve issues, and ensure a memorable client experience
- Maximize revenue opportunities by identifying upsell opportunities and recommending enhancements to increase contract value and elevate the guest experience
- Guide team performance by communicating client requirements, providing direction, and offering feedback and coaching to ensure consistent, high-level service
- Support leadership and decision-making by stepping in for senior leaders as needed, navigating complex challenges by analyzing situations and making informed decisions
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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