Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,000.00 - $78,300.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee stock purchase plan
Life insurance
Travel Discounts
Job Description
Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences across its vast portfolio of hotel and resort brands. Among these, JW Marriott stands out as part of Marriott's luxury portfolio, featuring more than 100 exclusive properties situated in gateway cities and distinctive resort locations worldwide. JW Marriott prides itself on a culture that places associates at the forefront, fostering an environment where employees are supported, valued, and empowered to thrive. By prioritizing associate well-being, JW Marriott creates a foundation for delivering the brand's hallmark of thoughtful, innovative, and genuine... Show More
Job Requirements
- high school diploma or GED
- minimum 2 years experience in event management or related field
- or 2-year degree from accredited university in relevant major
- excellent communication skills
- strong organizational abilities
- proficient in problem-solving
- ability to manage budgets and customer relationships
- leadership aptitude
- availability to act in absence of directors
- customer-oriented mindset
Job Qualifications
- high school diploma or GED or 2-year degree in hotel and restaurant management, hospitality, business administration, or related major
- minimum 2 years experience in event management or related professional area
- strong problem-solving and communication skills
- ability to lead meetings and manage multiple priorities
- experience managing budgets and event profitability
- customer service orientation
- proficiency in coordinating complex events
- ability to work collaboratively with sales and property departments
- leadership skills to act on behalf of directors when needed
Job Duties
- prepare all event documentation and coordinate with sales and property departments
- ensure consistent high-level service during pre-event, event and post-event phases
- handle complex events and ensure seamless turnover from sales to service and back
- recognize opportunities to maximize revenue by up-selling and offering event enhancements
- support and act on behalf of the director of event management or planning in their absence
- serve as the primary contact for event planners following turnover
- manage customer budgets and operational challenges
- lead pre- and post-event meetings
- manage group room blocks and meeting spaces
- participate in customer site inspections and assist with sales process
- manage revenue and profitability for events
- handle guest feedback and complaints
- maintain constant presence with customers throughout the event process
- review billing and payments with clients
- celebrate team successes and recognize contributions
- communicate event details effectively both verbally and in writing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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