Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $92,000.00 - $122,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
bonus program
401(k) plan with Company Match
Employee stock purchase plan
Paid Time Off
Life insurance
Group disability insurance
Travel Discounts
Adoption assistance
Paid parental leave
Health savings account
Flexible spending account
Tuition Assistance
Pre-tax commuter benefits
Job Description
Gaylord Pacific Resort & Convention Center, located in Chula Vista, California, is part of the renowned Gaylord Hotels brand under Marriott International. This establishment is known for its extensive meeting and convention facilities, providing a comprehensive setting for a variety of large-scale events including conventions, conferences, and social gatherings. The resort combines exceptional hospitality with state-of-the-art event spaces, which underscores its reputation as a leader in event management and guest services within the hospitality industry. Marriott International, the parent company, is a global leader in hospitality, known for its commitment to creating exceptional experiences for guests and associates alike, promoting... Show More
Job Requirements
- High school diploma or GED
- 6 years experience in event management, food and beverage, sales and marketing, or related professional area
- OR Bachelor’s degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 3 years experience in event management or related professional area
- Strong leadership and communication skills
- Ability to manage multiple tasks and work under pressure
- Proficiency with event management software
- Excellent problem-solving and decision-making abilities
- Ability to work on-site at Gaylord Pacific Resort & Convention Center in Chula Vista, California
Job Qualifications
- High school diploma or GED with 6 years experience in event management, food and beverage, sales and marketing, or related professional area
- Bachelor’s degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 3 years experience in event management or related professional area
- Knowledge of conventions and meeting industry trends
- Strong organizational, communication and interpersonal skills
- Experience in managing complex events with multiple stakeholders
- Ability to forecast revenues and manage budgets
- Leadership and team development experience
- Proficiency with Sales and Catering system
- Conflict resolution skills
Job Duties
- Manage and coordinate convention services activities associated with planning, supervising and executing events for complex and high touch convention and event groups including sales, negotiations and conflict resolution
- Plan and develop programs, agendas, and services according to client requirements
- Communicate all group specifications and history to appropriate operational departments
- Partner with senior department leadership to implement process improvements to increase client satisfaction and operational efficiencies
- Accurately forecast group revenues according to established guidelines
- Promote proper use of function space, exhibit hall and overall event space
- Maximize group revenue by referring available goods, services, attractions, and sub-contractors to convention groups
- Assist with training and development initiatives for convention services staff
- Oversee contracted group room blocks including cutoffs and attrition
- Plan and develop convention programs, resumes, agendas, and services using Sales and Catering system
- Create external communications including contract addendums, introductory letters, and event schedules
- Host planning meetings, site inspections, and pre-convention meetings
- Promote client satisfaction through smooth execution of assigned conventions as measured by survey data
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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