Senior Events Manager

The Courtyard by Marriott, located at 333 E Jefferson Ave, Detroit, Michigan, is part of Marriott International's widely recognized portfolio of brands known for exceptional service and quality accommodations. Courtyard was designed with the business traveler in mind, offering an environment that combines comfort, convenience, and productivity to enhance guest experiences. This establishment prides itself on fostering a culture where associates are valued for their unique backgrounds and talents, embracing diversity and inclusiveness across all levels. Marriott International is committed to equal opportunity employment, ensuring a welcoming and supportive work environment for all employees, regardless of disability, veteran status, or other legally protected characteristics.

The Event Manager role at Courtyard Detroit is a full-time management position designed for a skilled professional with a passion for delivering outstanding customer service and exceptional event experiences. The position offers a competitive salary range of $65,523 to $90,000 annually with bonus eligibility, underscoring the value placed on high performance and successful event management. The individual in this role is responsible for preparing all event documentation and acting as a liaison between the sales department, property departments, and customers. This ensures consistency and high-quality service throughout pre-event, event, and post-event phases. The role specifically handles complex events, requiring detailed coordination and communication to guarantee a seamless turnover process from sales to service and back to sales.

This position requires strong organizational skills, the ability to manage customer budgets and revenue, and the capability to identify solutions to operational challenges. The Event Manager leads pre-event and post-event meetings, manages group room blocks and meeting spaces, and monitors billing and payments to maintain event profitability. A proactive approach to customer interaction is essential, as the role involves greeting customers during event phases, addressing guest concerns, and following up post-event to ensure satisfaction. The role also involves upselling products and services and participating in customer site inspections to support the sales process.

Courtyard's Event Manager is expected to uphold all company policies and standards while fostering a positive team environment that celebrates team member contributions. This position offers an opportunity to grow within a prestigious hospitality brand known for its commitment to service excellence and associate development. Joining Courtyard means becoming part of a global team dedicated to innovation, guest satisfaction, and continuous improvement, all within a supportive and fun work culture. The role promises not only professional growth but the chance to work in a vibrant setting focused on delivering memorable guest experiences.