Senior Events Manager

Marriott International is a globally recognized leader in the hospitality industry, offering a diverse portfolio of hotel brands and experiences to travelers worldwide. Among its prestigious brands is JW Marriott, Marriott's luxury portfolio, which consists of over 100 stunning properties located in gateway cities and distinctive resort destinations around the globe. JW Marriott is committed to a philosophy known as The JW Treatment, which emphasizes putting associates first to ensure exceptional guest experiences. This approach fosters a workplace culture where associates enjoy a supportive, inclusive environment that values diversity, camaraderie, and personal growth. JW Marriott's associates are encouraged to be confident, innovative, genuine, and intuitive, embodying the legacy of the brand's founder, J. Willard Marriott. The company provides a wealth of opportunities for training, development, and recognition, all within a luxury environment focused on holistic well-being.

The Event Manager role at JW Marriott in Linthicum, Maryland, offers a dynamic opportunity to be part of Marriott's distinguished event management team. This full-time, management position involves overseeing complex events from pre-planning through post-event phases, ensuring seamless coordination between sales, property departments, and customers. The salary range for this role is $73,762 to $99,000 annually, with eligibility for bonuses, reflecting the role’s importance and the level of responsibility entrusted to the successful candidate.

In this role, you will prepare all event documentation and serve as the primary contact for event planners post-sales turnover, guaranteeing a consistent, high level of service throughout the event lifecycle. You will coordinate logistics and manage customer budgets to maximize revenue and satisfaction by identifying opportunities for up-selling and event enhancements. The position demands strong leadership skills to direct pre- and post-event meetings, solve operational challenges proactively, and maintain excellent communication with both internal teams and customers. You will also manage group room blocks and meeting spaces, ensuring all standards, policies, and procedures are adhered to, while celebrating team successes publicly to encourage a positive work environment.

In addition to event coordination, you will play a key part in executing sales and marketing strategies by participating in customer site inspections and serving as the liaison between field sales personnel and customers. Financial oversight responsibilities include forecasting room and event revenue, reviewing client billing and payments, and managing overall event profitability. Throughout each event, you will provide exceptional customer service by actively engaging with guests, addressing any complaints, and following up after events to gather feedback and enhance future experiences.

Working with JW Marriott and Marriott International means joining a company that takes its commitment to equal opportunity seriously, fostering a culture where unique backgrounds and ideas are valued. The benefits package is designed to support associates and their families through health insurance, career empowerment opportunities, and programs that promote well-being. Joining this exceptional team means becoming part of a global network dedicated to delivering wonderful hospitality and providing a career path filled with growth and development potential. If you are passionate about event management and are eager to contribute to a leading luxury hospitality brand, this role offers the ideal platform to do your best work, begin your purpose, belong to an amazing team, and become the best version of yourself.