Senior Events Manager

Marriott International is a globally renowned hospitality company acclaimed for its extensive network of hotels and resorts that provide exceptional service and memorable experiences to guests worldwide. The company's commitment to quality, innovation, and guest satisfaction has made it one of the leading brands in the hospitality industry. Marriott's properties range from luxury to mid-scale hotels, accommodating a diverse clientele seeking comfort, excellent amenities, and impeccable event management services.

The Westin brand, part of Marriott International, embodies a wellness-focused approach to hospitality, emphasizing the well-being of its guests and employees. Westin strives to empower guests to regain control and enhance their well-being during their travels, ensuring they can perform at their best. This reflects in their service philosophy and commitment to creating a supportive and health-conscious environment.

Nestled in Scottsdale, Arizona, the Westin hotel located at 6902 E Greenway Parkway offers a vibrant setting for both leisure and business travelers, equipped with state-of-the-art meeting and event facilities. Marriott International is currently seeking a dedicated Event Manager to join their team in this location. This is a full-time, management position with an annual salary range of $84,000 to $109,000, with eligibility for bonuses. This role is not remote, emphasizing the importance of on-site presence and hands-on management.

The Event Manager plays a crucial role in orchestrating all aspects of event planning and execution. This position requires a professional who can prepare thorough event documentation and coordinate with sales teams, property departments, and customers to ensure a smooth and high-quality service throughout all phases of event management—from pre-event preparations through to post-event evaluations. The role primarily manages complex events, ensuring that each event is handled with precision and a customer-centric approach, thereby delivering an outstanding experience.

Key responsibilities include the seamless transition of events from sales to service teams and back to sales, identifying opportunities to maximize revenue by up-selling services and enhancements, and supporting the Director of Event Management or Director of Event Planning and Operations during their absence. The Event Manager acts as the primary contact for clients on the property post-turnover, ensuring that customer experiences are positive and consistently high-caliber.

Candidates adept in managing event logistics, customer budgets, room block coordination, and operational challenges are ideal for this role. The position demands excellent communication skills to maintain liaison between clients and internal teams, fostering collaborative problem-solving and ensuring client needs are always met. With a firm commitment to exceptional customer service, the Event Manager addresses guest feedback, resolves complaints, and strives to continually improve service quality.

This role also involves participating in sales and marketing strategies, including up-selling opportunities, assisting with customer site inspections, and maintaining financial oversight of event profitability, including revenue forecasting and billing reviews. The Event Manager fosters a positive team environment by recognizing team member contributions and celebrating successes, contributing to the overall morale and effectiveness of the event management team.

Marriott International is committed to diversity, equity, and inclusion, creating an environment where associates’ unique backgrounds are valued and celebrated. As part of this ethos, the Westin brand encourages associates to embrace well-being practices, both personally and professionally, to be their best selves while contributing to the brand’s mission as a leader in wellness hospitality.

Choosing a career with Marriott and Westin means joining a global team dedicated to outstanding service, personal growth, and a supportive culture. The Event Manager position at Westin Scottsdale is a dynamic opportunity for professionals passionate about hospitality, event management, and customer satisfaction, looking to make a significant impact within a world-class organization.