Senior Events Manager

Renaissance Hotels is part of Marriott International, a globally recognized leader in the hospitality industry known for delivering exceptional guest experiences across its diverse portfolio of brands. Located in Charlotte, North Carolina, this Renaissance property embraces the unique culture and spirit of its neighborhood, offering guests an immersive and authentic travel experience. As a full-service hotel, Renaissance Charlotte caters to business and leisure travelers alike with its modern, stylish accommodations and comprehensive event facilities. The hotel is dedicated to fostering a vibrant environment where associates are encouraged to thrive and contribute to memorable guest journeys.

The Hotel Event Manager at Renaissance Charlotte plays a critical role in ensuring the seamless execution of complex events. With an annual pay range of $71,000 to $90,000 and eligibility for bonuses, this full-time management position requires a dynamic individual capable of coordinating with sales teams, various hotel departments, and clients to deliver high-quality service throughout all event phases. The manager will oversee documentation, pre-event planning, on-site support, and post-event follow-ups, maintaining constant communication and collaboration to exceed customer expectations.

Responsibilities include managing event budgets, solving operational challenges, leading meetings, and ensuring all event aspects—from guest room blocks to catering and audiovisual services—are flawlessly executed. Additionally, the role demands an entrepreneurial mindset to identify opportunities for up-selling and event enhancement to maximize revenue and guest satisfaction. As a representative of the Director of Event Management or Director of Event Planning and Operations in their absence, the Hotel Event Manager is pivotal in maintaining the continuity and quality of event service delivery. This role is vital in enhancing the overall guest experience by providing attentive customer service, resolving any issues promptly, and continuously striving to improve service standards.

Renaissance Hotels values diversity and inclusion, embracing an equal opportunity employment philosophy. The hotel fosters a culture where individual backgrounds and talents are celebrated, which is reflected in how the team collaborates to create exceptional moments for guests. The Hotel Event Manager position offers not only a career opportunity but also a chance to be part of a passionate team that sees travel as an adventure and hospitality as an art. This role is suited for a motivated professional with experience or education in event management, hospitality, or related fields, who is ready to take on a leadership position within a vibrant and supportive work environment.